Jannell Ford - Service Center

Andrew was very concerned with my problems I had with my car. He gave me fast service as well as gave me a good price for the work done. He walked me out to my car and made sure it was satisfactory to me car. He gave me fast service as well as gave me a good price for the work done. He walked me out to my car and made sure it was satisfactory to me and when I asked questions, he answered them with respect and knowledge. I was very pleased with his attitude and his professionalism. More

I have always used Jannell and I think the service is great. We service all our vehicles at Jannell. They are fast, friendly and always explain things in a way that is understandable. Thank you Jannell great. We service all our vehicles at Jannell. They are fast, friendly and always explain things in a way that is understandable. Thank you Jannell team! More

My first experience with Jannell Ford was in 2008, when I bought a new truck wasn't very good, It was a brand new truck and had factory problems, that kept the truck in the shop for over a month, leaving me bought a new truck wasn't very good, It was a brand new truck and had factory problems, that kept the truck in the shop for over a month, leaving me without a truck to work. The people there couldn't care less, especially the owner, who gave me the cold shoulder when I went to talk to him about my situation. Now, almost five years later, I've decided to give them a second chance, after all, they're located in my home town, and want to keep the business within my neighborhood. I was very pleased to find out that the Service Dept. has been replace, with a much more professional staff, who really went out of their way to help me, instead of being cocky, rude and pushy, like the ones before. I was so satisfied that I ended up buying another brand new truck with them. Hopefully I won't need to deal with the owner again. More

I purchased my 2012 Ford Fiesta from Jannell in late October and had the best car purchase experience ever. Today was my first experience with the Service department and I received extraordinary custom October and had the best car purchase experience ever. Today was my first experience with the Service department and I received extraordinary customer service from Adam Levandowski and whichever tech took car of my car (someone even placed my pillow back on the driver's seat! A small thing, but again, first time this has happened. I highly recommend both the Sales and Service departments at Jannell Ford. Marla More

Was driving up from Cape to New Hampshire with a tractor in my F350 dually, and my left front wheel started smoking. I was 1 exit from Jannell and pulled in on a Friday night about 4:45. I asked service if in my F350 dually, and my left front wheel started smoking. I was 1 exit from Jannell and pulled in on a Friday night about 4:45. I asked service if they could check my truck, and they were MOST gracious.They said my caliper seized and would have to be repaired. They dropped everything, replaced the caliper and got me on my way for very little money. What great guys and great service!!!! 5 stars to these nice guys!!! More

This dealership gives personal attention, phone calls about findings before starting and even found a leak I had neglected to mention. Pleasent and helpful are words to describe the Service Department. about findings before starting and even found a leak I had neglected to mention. Pleasent and helpful are words to describe the Service Department. More

What a wonderful experience every time I walk through the door! They make me feel like family and that I will not get taken that they will care for my vehicle in a respectful and considerate way. door! They make me feel like family and that I will not get taken that they will care for my vehicle in a respectful and considerate way. More

Adam was extremely helpful, personable and extremely professional. He carefully explained each detail of my repair during my visit and went out of his way to assist me. professional. He carefully explained each detail of my repair during my visit and went out of his way to assist me. More

This dealership is great to deal with. I was overdue for an oil change and realized I needed to call as soon as possible. I also had a broken seat belt,which was due to my children constantly rushing to b an oil change and realized I needed to call as soon as possible. I also had a broken seat belt,which was due to my children constantly rushing to buckle up. I had a trip scheduled with five children, which would require the seat belt to be fixed right away. I called Jannell Ford and spoke with Jeremy who assured me he would do his best to make sure it would be fixed as soon as possible. Thank you Jeremy! I was able to take a trip with all five children. More

I have been using Jannell for years for service. I I have been using Jannell for years for service. I purchased one vehicle from them. I brought my 2007 Freestyle there for an A/C problem. I I have been using Jannell for years for service. I purchased one vehicle from them. I brought my 2007 Freestyle there for an A/C problem. I brought my 2008 Taurus there at the same time for tires. I found the service team to be pleasant, professional, and cooperative. They diagnosed the the A/C problem and repaired it. I was kept informed during the prossess. I was shopping around for tires. Jannell priced up a couple of options for me. They were competitive. I bought a set from them. The service team also informed me of a no finance charge option for paying over time. i took advantage of that option. Rebates were also available with this option. What could be better? Good group of people. More