Jannell Ford - Service Center

I needed a needed battery for my 1988 Mustang convertible. From the moment I walked up to the service desk the service people were friendly, knowledgeable and helpful. The service people assigned convertible. From the moment I walked up to the service desk the service people were friendly, knowledgeable and helpful. The service people assigned me to their "Mustang expert" Drew Gill. He took care of the installation from a-z and I could not have been more pleased. Keep up the good work Jannell ! More

I went in to have my focus fixed, and came out with a Ford Fusion. Thank to Bill Pellagrini and his politeness and knowledge about the cars. Its been since I had a salesman come out and show me everyth Ford Fusion. Thank to Bill Pellagrini and his politeness and knowledge about the cars. Its been since I had a salesman come out and show me everything about the car. Lately they give you the book and say "Thank you" But NOT BILL PELLAGRINI, I walked out buying a Ford Fusion, during the repair on my Focus. He spent alot of time with me and my Friend and there was no pressure, But alot of sincereity. If I had to name the best salesman I have ever had, it would be Bill. Easy to talk to, very knowledgable about the car, and made sure I was when I left. He sat in the car and showed me everything. Very Impressed. Thank you Joyce Lawson More

Dropped in without an appointment for a scan and repair of some on going issues that kept returning. They corrected the problem and updated the computer as I waited. of some on going issues that kept returning. They corrected the problem and updated the computer as I waited. More

Andrew was very concerned with my problems I had with my car. He gave me fast service as well as gave me a good price for the work done. He walked me out to my car and made sure it was satisfactory to me car. He gave me fast service as well as gave me a good price for the work done. He walked me out to my car and made sure it was satisfactory to me and when I asked questions, he answered them with respect and knowledge. I was very pleased with his attitude and his professionalism. More

I have always used Jannell and I think the service is great. We service all our vehicles at Jannell. They are fast, friendly and always explain things in a way that is understandable. Thank you Jannell great. We service all our vehicles at Jannell. They are fast, friendly and always explain things in a way that is understandable. Thank you Jannell team! More

My first experience with Jannell Ford was in 2008, when I bought a new truck wasn't very good, It was a brand new truck and had factory problems, that kept the truck in the shop for over a month, leaving me bought a new truck wasn't very good, It was a brand new truck and had factory problems, that kept the truck in the shop for over a month, leaving me without a truck to work. The people there couldn't care less, especially the owner, who gave me the cold shoulder when I went to talk to him about my situation. Now, almost five years later, I've decided to give them a second chance, after all, they're located in my home town, and want to keep the business within my neighborhood. I was very pleased to find out that the Service Dept. has been replace, with a much more professional staff, who really went out of their way to help me, instead of being cocky, rude and pushy, like the ones before. I was so satisfied that I ended up buying another brand new truck with them. Hopefully I won't need to deal with the owner again. More

I purchased my 2012 Ford Fiesta from Jannell in late October and had the best car purchase experience ever. Today was my first experience with the Service department and I received extraordinary custom October and had the best car purchase experience ever. Today was my first experience with the Service department and I received extraordinary customer service from Adam Levandowski and whichever tech took car of my car (someone even placed my pillow back on the driver's seat! A small thing, but again, first time this has happened. I highly recommend both the Sales and Service departments at Jannell Ford. Marla More

Was driving up from Cape to New Hampshire with a tractor in my F350 dually, and my left front wheel started smoking. I was 1 exit from Jannell and pulled in on a Friday night about 4:45. I asked service if in my F350 dually, and my left front wheel started smoking. I was 1 exit from Jannell and pulled in on a Friday night about 4:45. I asked service if they could check my truck, and they were MOST gracious.They said my caliper seized and would have to be repaired. They dropped everything, replaced the caliper and got me on my way for very little money. What great guys and great service!!!! 5 stars to these nice guys!!! More

This dealership gives personal attention, phone calls about findings before starting and even found a leak I had neglected to mention. Pleasent and helpful are words to describe the Service Department. about findings before starting and even found a leak I had neglected to mention. Pleasent and helpful are words to describe the Service Department. More