Jannell Ford - Service Center

Recently purchased a pre-owned Ford Explorer from a pre-owned dealer. Brought it to Jannell for an electronics update and reset of key codes etc. Despite the fact that I did not purchase the vehicle pre-owned dealer. Brought it to Jannell for an electronics update and reset of key codes etc. Despite the fact that I did not purchase the vehicle there, I found them to be welcoming, helpful and fine ambassadors for the Ford family. There were no surprises during the servicing of the vehicle and no pressure to purchase additional services. I recommend them and Adam Levandowski in particular. More

I own two Ford Vehicles (2012 Ford Focus and 2005 Ford Taurus). Both vehicles were purchased at Jannell. The 2005 Taurus has required some expensive repairs recently due to its age and mileage (98,000 mil Taurus). Both vehicles were purchased at Jannell. The 2005 Taurus has required some expensive repairs recently due to its age and mileage (98,000 miles). I had a costly visit this weekend when I was informed that the car needed a new transmission. Andrew Gill (Drew) was very informative about the issues involving the car. He never spoke down to me nor did he treat me as if I won't understand since I was a woman. He explained everything in detail and would clarify for me how each component of the engine and parts repaired impact the overall functioning of the car. In the past I did not always seek repairs at the Dealership as I feared it would be more expensive and did not always trust that unnecessary repairs were not being performed. I never feel that way at Jannell. I believe they are honest people and care about me as a customer (and care about my car). Andrew "Drew" Gill deserves praise for his work and kindness. I am now a customer for life not just for sales but also for service. More

Excellent service! Andrew was friendly knowledgeable and thorough. This is not my first visit but I can say the same for all of my visits to Jannell. thorough. This is not my first visit but I can say the same for all of my visits to Jannell. More

Happy with the service advisor A. Gill and also quite pleased with the technician Adam Swift. Was very happy with the service performed on my 08 Escape. More than likely will trade in with Jannell in th pleased with the technician Adam Swift. Was very happy with the service performed on my 08 Escape. More than likely will trade in with Jannell in the spring for a new Escape! More

I took my truck to Jannell Motors and the service was excellent and Andrew Gill took care of my truck and advised I need to have my 30k inspection. excellent and Andrew Gill took care of my truck and advised I need to have my 30k inspection. More

This was my first time utilizing the service department for Jannell and I had an excellent experience. My new car that I bought from them that I had for less than 2 weeks wouldn't start one morning, needle for Jannell and I had an excellent experience. My new car that I bought from them that I had for less than 2 weeks wouldn't start one morning, needless to say I wasn't happy, so after getting it jumped I went to Jannell to see what was wrong. I talked with Andrew and he was awesome. He got me in without an appointment the day before July 4th weekend. He went out of his way to help me out which was something that definitely made a good impression in my eyes. They fixed the problem and took care of everything that needed to be done. I appreciate Andrew's help and it was great to work with a service department that was accommodating and willing to work with me. I will definitely be back to use the service department at Jannell in the future. More

My service visit was prompt, and very professional. Very pleased with my experience and would recommend Jannell ford for your next service of your vehicle. pleased with my experience and would recommend Jannell ford for your next service of your vehicle. More

As I explained the problem I was having with my truck and the check engine light, Andrew did an awesome job of listening to everything I said (including my safety concern of having to drive a distance). He the check engine light, Andrew did an awesome job of listening to everything I said (including my safety concern of having to drive a distance). He was extremely polite and helpful. Andrew saved me money and time but also explained everything that needed to be done and why. Because of the service I received today, I will recommend anyone to bring in their vehicle to Jannell for service. More

I had an unexpected brake problem. Upon arrival I made Adam aware of a situation I had at home with an ill elderly mother and asked if I could have a quick estimate as to how long it would take to fix. I Adam aware of a situation I had at home with an ill elderly mother and asked if I could have a quick estimate as to how long it would take to fix. I had planned on renting a car as I could not be without one. Adam and his crew were wonderful. He said it would take @ 2 1/2 hours so I opted to wait. In less than half that time he came out and said it was finished. He knew I was anxious to get home and had 2 men work on my car. I have been dealing with with Jannell for many years and will only purchase my cars there. My husband is thrilled that he can be confident that I can handle my car issues and be treated with respect and receive great service. More