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Jannell Ford of Hanover

Hanover, MA

4.9
1,353 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
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2000 Washington St

Hanover, MA

02339

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Showing 1,353 reviews

November 16, 2014

Jannell Ford Fans We contacted several dealerships via the internet and Janice Loud was the first to respond to our request. Janice was able to answer all our questions More

by briega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edward Clark, Joanne Hudson
Dec 01, 2014 -

Jannell Ford of Hanover responded

Thank you so much for you business and amazing review! We're pleased we were able to earn your trust in our business and add The Egan family to our Ford Family! We look forward to your next visit!

November 13, 2014

Best car buying experience of my life ( I love cars ) Just purchased a 2013 Ford Fusion Titanium from Jannell Ford and I could not be more pleased. After some lengthly on-line research and comparison shop More

by russellfairbairn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Mulvehill, Evan Hagan
Dec 01, 2014 -

Jannell Ford of Hanover responded

We're glad we could help you into a 2013 Ford Fusion Titanium and pleased to hear we have exceeded your expectations of the average dealership and earned your trust in our business! It makes us proud to know that our Staff has been able to make this a memorable experience and we hope we can continue to do business for many more years!

November 13, 2014

Felt Like Old Friends We got several recommendations from friends to shop at Jannell Ford. We were looking for a new truck and Charlie helped us find the "right one" for u More

by johncummings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Clark, Joanne Hudson, charlie williams
Dec 01, 2014 -

Jannell Ford of Hanover responded

Thank you for acknowledging some of our Staff and highlighting your shopping experience with us! We always appreciate feedback from our guests, so we're please our Team did right by you! Please come back and see us again for any of your vehicle needs!

November 03, 2014

Friendly, knowledgeable, not pushy Staff was very friendly, did not engage in high pressure sales tactics. The process of negotiation was cordial and straightforward with meaningful com More

by jwiggin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
Dec 01, 2014 -

Jannell Ford of Hanover responded

We believe in a no pressure environment for all our guests so you feel comfortable asking questions to find the perfect car that's right for you! Thank you so much for you business and your kind words in your response! We look forward to your next visit!

October 21, 2014

Absolutely wonderful! Best experience we ever had in the purchase of a new vehicle. The people were friendly and informative. The service was stellar. We would recommend More

by deborah.l.jenkins.5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Clark, Joanne Hudson, charlie williams
Dec 01, 2014 -

Jannell Ford of Hanover responded

Thank you so much for you kind comments and confidence in our business! Referrals to our business is the greatest compliment we can have, so we sincerely appreciate that. Come back and see us again if you need anything at all!

October 16, 2014

Great Customer service! My wife and I wanted to purchase a Ford . We met sales rep Kam Gales. She was very professional and not too pushy on making a sale. We decided on puch More

by Fabricia Pinel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kam Gales
Dec 01, 2014 -

Jannell Ford of Hanover responded

We're glad we were able to assist you in finding the perfect car for you. It makes us proud that Kam treated you so well and went above and beyond your expectations throughout your entire visit! Please come back and see us again in the future!

October 16, 2014

Great Job! Wonderful experience. Jack Bresnahan made me feel important and worth his best effort. I came in with a clunker and left, later that day, with an amaz More

by Paul Ficociello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kamila, Edward Clark, Joanne Hudson
Dec 01, 2014 -

Jannell Ford of Hanover responded

Congratulations again on your new Ford F250, Paul! We are pleased to hear all of our Staff took such great care of you and was helpful throughout your car-buying experience! If you need anything now or in the future, please feel free to reach out to us at any time!

October 15, 2014

excellent place to purchase a vehicle! Was very pleased throughout the entire purchase process. Roger was very polite and laid back which allowed me to feel comfortable while buying a vehic More

by ccalabro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Dec 01, 2014 -

Jannell Ford of Hanover responded

We try our best to ensure all our guests feel comfortable asking questions and taking the time you need to make a well informed decision! Thank you for business and wonderful review of our service! We hope to see you again in the future!

September 18, 2014

Great Service - Great Dealer! I just purchased my second Ford Explorer from Jannell Ford! There are probably three or four Ford dealers between me and Jannell and I will go back a More

by mcaplice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
Dec 01, 2014 -

Jannell Ford of Hanover responded

Thank you so much for your continued business and everlasting loyalty to our dealership and Ford brand! It makes us feel good to know our Team was able to do our part and assist you into your new vehicle! We will let our Staff know of your amazing comments and we all sincerely hope to see you again in the future!

August 30, 2014

Wonderful - Excellent experience and would highly recommend! Wonderful experience working with this dealership. NO pressure but very helpful and respectful of our time. We are so excited for our new car purcha More

by dbergami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
charlie williams
Dec 02, 2014 -

Jannell Ford of Hanover responded

We understand your time is valuable and we want to make sure you take all the time you need to make a well informed and confident decision. Thank you for choosing Jannell Ford of Hanover and leaving us such amazing feedback we can share with our Team! We look forward to seeing you again in the future!

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