Jannell Ford of Hanover

The deal was fair and I liked the people and the operation. I traded a 16 year old BMW touring wagon which I babied for 10 years for 1 year old FORD. I intend to keep the FORD for a long time. I traded a 16 year old BMW touring wagon which I babied for 10 years for 1 year old FORD. I intend to keep the FORD for a long time. More

Wonderful Experience My husband and I are completely satisfied with our experience with Jannell Ford. Michael Kinney did everything he could to make sure we were not only My husband and I are completely satisfied with our experience with Jannell Ford. Michael Kinney did everything he could to make sure we were not only happy with our new Explorer but that it was exactly what we wanted. He was very patient with us, especially on Memorial Day weekend! We would recommend Jannell Ford to anyone we know wanting to lease or buy a car and we will definitely work with the team there again in the future! More

Quickest Buy in the East After searching for a specific combination of Colors and options I finally found a suitable match on line through Janice Loud. She was very prompt wit After searching for a specific combination of Colors and options I finally found a suitable match on line through Janice Loud. She was very prompt with her on line responses, and even pitched in taking messages to Joanne for me to expedite the vehicles licensing when my Insurance company dated the RMV 1 stamp incorrectly. Charles Williams was my Sales rep and quickly realized that I knew what I wanted and had already found it so he just concentrated on completing the purchase for me. I first walked in at 4pm on Memorial Day {Monday) and within 24 hours I was back and on my way home with the vehivce More

If you're tired of the Mega Dealers go to Jannell I initially went to Jannell to learn about options for my son. I was up front with Joe Daddio and told him I was just trying to learn. He spent an h I initially went to Jannell to learn about options for my son. I was up front with Joe Daddio and told him I was just trying to learn. He spent an hour with me sharing valuable knowledge. When I went looking a new Explorer he questioned what I was looking for, and then directed me to a used car which not only had everything I could possible want, but saved me a lot of money. When it came time to finance I told him I preferred to work with my own bank. Taking his advice, he introduced me to Joanne who found me an even better deal. Don't waste your time with mega dealers. You know the ones I mean: "we pay cash so our costs are less, " "we have every dealership you want so we can give better trades". Just go see Joe at Jannell More

Great customer service Mike met us at the door, he was friendly, not pushy, and answered all our questions, the Car was ready and delivered faster than we expected, it was a Mike met us at the door, he was friendly, not pushy, and answered all our questions, the Car was ready and delivered faster than we expected, it was a great experience More

Pleasant Experience Purchased 2016 Escape from this dealership in a comfortable no pressure environment. Would definitely recommend this dealership to others. Paperwork Purchased 2016 Escape from this dealership in a comfortable no pressure environment. Would definitely recommend this dealership to others. Paperwork was quick and easy and car features were thoroughly explained. More

Used car purchase No sales pressure, good prices comparable to other dealerships for same model car and mileage. Happy with dealership! Nice salesman, good warranty-F No sales pressure, good prices comparable to other dealerships for same model car and mileage. Happy with dealership! Nice salesman, good warranty-Ford certified used car, car cleaned and registered for pick-up in a couple of days. More

Jack Bresnahan and the whole crew were so kind As a recent buyer I was so happy with the deal made. I drove the truck home on the same day with a remarkable fair trade value. The transaction was As a recent buyer I was so happy with the deal made. I drove the truck home on the same day with a remarkable fair trade value. The transaction was quick and easy on such a unique vehicle. Thanks to Alex and Jack and crew for making this experience remembberable! More

I'm definitely a Raving Fan! Purchased a 2016 Fusion Titanium from this dealership. I would highly recommend Jannell for anyone looking to purchase a Ford dealership. There was ab Purchased a 2016 Fusion Titanium from this dealership. I would highly recommend Jannell for anyone looking to purchase a Ford dealership. There was absolutely NO high pressure, lies or hidden anything. The purchase process was easy and our salesperson Charlie was knowledgeable about his product and answered all of our questions. The sales manager Eddie was a pleasure to deal with and Joanne in financing made all the paperwork quick and easy. I was impressed with how professionally Charlie reviewed the vehicle when we took delivery. He ensured we were comfortable with all of the features of our new automobile. More

Job well done. I usually feel sick when I go to a car dealership. Not so at Jannell. From the moment I started dealing with Joe, the attitude was not "what do I ha I usually feel sick when I go to a car dealership. Not so at Jannell. From the moment I started dealing with Joe, the attitude was not "what do I have to do I get you in this truck" but instead "how can we serve you". Everyone went the extra mile to make me, my wife, and even my son comfortable around the process. Even though I was prepared to buy a truck off the lot without navigation, Jay overheard me talking to Joe and right away found one for me at another dealership with what I wanted. He didn't have to do that and I wouldn't have known. Kathy was a true professional to deal with as well. Thanks to the team for all of your efforts. More