Jannell Ford of Hanover

My husband and I were shopping for a new Bronco and were literally looking all over the US for the one with the right color/engine/combination of features and of course the right price. We found one at Jann literally looking all over the US for the one with the right color/engine/combination of features and of course the right price. We found one at Jannell Ford that met all our needs and were able to negotiate a fair price over the phone- so that we did not make a wasted trip over there as they were not geographically very close. Once we got there it was super easy, low pressure and streamlined. We test drove the vehicle, signed the papers and put down our deposit. Harry, our salesperson was friendly and helpful and we never felt pressured by him or anyone else to "seal" the deal...we simply felt supported and taken care of. Eddie the sales manager was awesome, as well as Jillian and the finance manager Billy. The true art of a sales team is to make customers feel like they are being serviced and cared for rather than pressured and upsold. The team of professionals at Jannell, who obviously have a great working relationship and banter with one another, and who really seem to love their job and work environment translates into a great overall buying experience for the consumer. We picked up our vehicle yesterday, again assisted by Harry and the team and drove away feeling that this was one of the most pleasant new car buying experiences we have ever had. Thank you Jannell Ford! More

Dealership was nice and clean. Everyone was clean and friendly. We have been dealing with for years. Everyone was clean and friendly. We have been dealing with for years. More

Went above and beyond finding me a truck. Extremely satisfied would definitely recommend Jannell motors Extremely satisfied would definitely recommend Jannell motors More

I scheduled a prepaid service 3+ weeks in advance. They had my car all day 8-5, when I called to check in around 4 they told me that they did not service my car. They rescheduled me a week later, and They had my car all day 8-5, when I called to check in around 4 they told me that they did not service my car. They rescheduled me a week later, and again had my car all day 8-5 and did nothing, again I called around 4 to check in, again they did not inform me. They kept my car overnight and on the third day, the service was performed. When I asked if they could provide alternate transportation while they performed the service, they said no, even after the second scheduled day, they said no. They did not value my time at all. More

Dina Saoud was very helpful and knowledgeable about cars. She was friendly and courtesy to us. She made buying a car comfortable and easy. She was waiting for us in the parking lot when we arrived. I highly She was friendly and courtesy to us. She made buying a car comfortable and easy. She was waiting for us in the parking lot when we arrived. I highly recommend her. 👌 More

Great service managers and happy with service completed! Even chatted with sales while I was waiting and got some info on new vehicles. Even chatted with sales while I was waiting and got some info on new vehicles. More

Harry was an attentive salesman, without any hassles! I have been looking for a specific vehicle for over a year, and left different dealerships with the challenge to find it. Harry listened and within I have been looking for a specific vehicle for over a year, and left different dealerships with the challenge to find it. Harry listened and within 2 weeks delivered! More

The service dept. was great told me 1.5 hours and it was done with in that time Thank you was great told me 1.5 hours and it was done with in that time Thank you More

Everyone with whom I dealt was very accommodating in facilitating the buy-out of my F-150 lease. A sincere thanks to Bill Pellagrini, Jill Clapp, and Bill Hoyle who handled the transaction. I now foun facilitating the buy-out of my F-150 lease. A sincere thanks to Bill Pellagrini, Jill Clapp, and Bill Hoyle who handled the transaction. I now found a new Ford dealership for my truck!!! More

Great price great service cannot complain about anything besides, this review having a 15 word minimum. besides, this review having a 15 word minimum. More