Jannell Ford of Hanover

Jeremy and I have known each other for over a year. Last year, under extended warranty, the starter in my 2006 Mustang was replaced. Just today I picked up my car after the wiring was repaired. The issue as year, under extended warranty, the starter in my 2006 Mustang was replaced. Just today I picked up my car after the wiring was repaired. The issue as I understand it was a broken wire in the harness that was showing up as a faulty wheel speed sensor holding out the ABS and traction control. Hard work and a tenatious attitude solved the issue. My many thanks to Jeremy and the service team that provided once again excellent service "With a smile" Great job! John Tower, 140 Indian Trail, Pembroke, MA. More

Adam was very accommodating and made the vehicle service process painless. He fit me in when I had an opening in my schedule to help facilitate the completion of the work on my vehicle. On a negative note, process painless. He fit me in when I had an opening in my schedule to help facilitate the completion of the work on my vehicle. On a negative note, the customer lounge was a bit uncomfortable, hot, water machine broken and no daily newspapers. More

The people are so friendly and relate able. They are very willing to work with you! They helped me find a great focus but they were realistic and Not pushy like other dealers are. willing to work with you! They helped me find a great focus but they were realistic and Not pushy like other dealers are. More

On May 2nd, I brought my wife's car for service with a growling in the fron end and a problem with the passenger door latch not working. The wheel bearing/hub was replaced in about an hour and was back on growling in the fron end and a problem with the passenger door latch not working. The wheel bearing/hub was replaced in about an hour and was back on the road. The latch had to be ordered and when I went back to have the latch installed and asked if they could also check a sync problem I was having. After leaving, I noticed that the sync problem was still there and I called the service dept. and was informed that I could come in any time and they would look at it immediately (Roger Paim, Service Mgr). About a week later I stopped by and a service Tech came right out to my vehicle (Gregg). He had everthing working just fine in less than 10 minutes. To many times the Service Department of any dealership never receives any praise for a job well done. I would reccomend Jannell to my friends. Thanks for a job well done. More

Bethany Murray was an excellent sales representative. She was knowledgeable about the vehicle, Ford products and extremely professional. We would have never known she was new to this business, she was m She was knowledgeable about the vehicle, Ford products and extremely professional. We would have never known she was new to this business, she was meticulous about presenting us with the correct information and arming us with any knowledge that we needed to make an informed decision regarding the purchase of our vehicle. If there was something she didn't know, she was quick to find the answers to our questions. She also thought outside of the box when presenting options for the purchase of the car. Buying a car with Bethany was truly a pleasurable experience. More

made buying a car easy and comfortable i have and will continue to reccomend the dealership . i am very pleased. i am single women this my second time time buying a car , this was certainly a great exp continue to reccomend the dealership . i am very pleased. i am single women this my second time time buying a car , this was certainly a great expierence for me More

I called Jannell because my local mechanic couldn't find the problem with my car. As I explained what was going on to Jeremy in service, he gave me multiple suggestions for my mechanic to try. When the me the problem with my car. As I explained what was going on to Jeremy in service, he gave me multiple suggestions for my mechanic to try. When the mechanic was still unable to find the problem I brought the car to Jannell without hesitation. I've used them for service before and they have always been fair when I'm sure they could have taken advantage of the fact that I no ZERO about cars. Based on this and several previous experiences, I plan on buying my next car from Jannell. Christine Rockland, MA More

I was visiting from out of state and had a problem with my 2010 Ford F-250's brakes. On a Saturday Morning, about 11:30am, Adam got me right in and out again in less than an hour! Very polite, friendly my 2010 Ford F-250's brakes. On a Saturday Morning, about 11:30am, Adam got me right in and out again in less than an hour! Very polite, friendly, and he kept me informed of what was going on. I still have to take the truck to my dealership here in NH, but they were able to get me back on the road and homw again to do so. More

they were very friendly they also work with me very hard they tried every thing posible to get me what i needed they also did get me where i wanted to be with my price joanne in the finance dept. was very n they tried every thing posible to get me what i needed they also did get me where i wanted to be with my price joanne in the finance dept. was very nice and help full for me thankyou More

I give Jannell Ford the highest of ratings. They are very courteous and friendly, and they care about their customers. I asked several questions and they didn't hesitate to answer them, before the serv very courteous and friendly, and they care about their customers. I asked several questions and they didn't hesitate to answer them, before the service and afterwards. They are wonderful people to work with. I would recommend Jannell Ford to everyone! More