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Jannell Ford of Hanover

Hanover, MA

4.9
1,366 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
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2000 Washington St

Hanover, MA

02339

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Showing 1,366 reviews

November 15, 2012

My wife and I purchased Escapes from Jannell (2008 & 2012). Service for our vechicles has been very good. Recently we found ourselves locked out of our car and without the code to open it. We called Jan More

by Rejoice 1870
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 14, 2012

Bob Christie is honest and kind. I've enjoyed leasing my last 2 cars from him. Along with Bob, Richard Bernard, Art Guertin, John Hanson, Joanne Kiklis, and Jason Lehner were very nice to deal with. They More

by shiralimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2012 -

Jannell Ford of Hanover responded

I would like to thank you personally on behalf of Bob Christie and everyone here at Jannell Ford for taking the time to share this outstanding review of your experience. We truly appreciate you kind words and generous recommendation. If there is anything more we can do to assist you please be sure to let us know. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

November 08, 2012

The group at Jannell are very friendly and courtious. They do not pressure you or rush your decision.They are always very willing to answer questions. More

by basford524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 12, 2012 -

Jannell Ford of Hanover responded

Thank you for sharing this fantastic recommendation of your experience with us. We are all thrilled to see that you enjoyed working with our team here and we certainly look forward to your next visit! Please let us know if there is anything more we can do for you. Best wishes, Bill Roderick | General Manager wroderick@jannell.com

November 07, 2012

Earlier this year we were window shopping for a vehicle, not ready to purchase yet & not wanting to be pressured but wanting to compare a few models. Bill Pellagrini greeted us on the lot, answered our que More

by Kim Restagno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Clark, Bill Pellagrini, Joanne Hudson
Nov 08, 2012 -

Jannell Ford of Hanover responded

Kim, I would like to thank you personally on behalf of Bill Pellagrini and everyone here at Jannell Ford for taking the time to share this outstanding review of your experience. We truly appreciate you kind words and generous recommendation. We hope that you enjoy your new Edge! If there is anything more we can do to assist you please be sure to let us know. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

November 07, 2012

This dealership gives personal attention, phone calls about findings before starting and even found a leak I had neglected to mention. Pleasent and helpful are words to describe the Service Department. More

by Pondbrook44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Levandowski
Nov 08, 2012 -

Jannell Ford of Hanover responded

Thank you for sharing your great experience with us, we appreciate your feedback! We are also thrilled to hear that the service department was able to exceed your expectations. Feel free to reach out if you have any further comments or questions. We look forward to seeing you at the dealership again! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

October 31, 2012

Everyone at Jannell Ford was friendly and accommodating. The price they offered me for the vehicle I purchased and the features I wanted could not be met by anyone else. They went out of their way to assis More

by onelove329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Hudson
Nov 01, 2012 -

Jannell Ford of Hanover responded

On behalf of our entire team at Jannell Ford, I'd like to thank you for taking the time to share this recommendation here! We would be delighted to assist you in any way we can with your new vehicle. Our team will be thrilled to learn that they were able to exceed your expectations! Please don't hesitate to call or email if there's anything we can do. Best, Bill Roderick | General Manager wroderick@jannell.com

October 22, 2012

Purchased a used Chevy Cruze with 9000 miles. John Kendrick was very personable. The pricing was reasonable and we signed and drove away with no money down on marginal credit. The deal took 45 minutes More

by millsytrag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Mulvehill
Oct 23, 2012 -

Jannell Ford of Hanover responded

Thank you for sharing this fantastic recommendation of your experience with us. We are all thrilled to see that you enjoyed working with our team here and we certainly look forward to your next visit! Please let us know if there is anything more we can do for you. Best wishes, Bill Roderick | General Manager wroderick@jannell.com

October 18, 2012

My wife Bonnie and I were looking to trade from a car to an suv. The selection at Jannell is what brought us from close to the Rhode Island border to just shy of Boston to look for a vehicle. From the time More

by pressman2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Bresnahan, Ed Clark, Joanne Kiklis, Edward Clark, Joanne Hudson
Oct 19, 2012 -

Jannell Ford of Hanover responded

On behalf of our entire team at Jannell Ford, I'd like to thank you for taking the time to share this recommendation here! We would be delighted to assist you in any way we can with your new vehicle. Our team will be thrilled to learn that they were able to exceed your expectations! Please don't hesitate to call or email if there's anything we can do. Best, Bill Roderick | General Manager wroderick@jannell.com

October 18, 2012

Hands down this has been the best dealership I have been to for shopping a car. Mr. Clark was amazing with the details and availability concerning the ford fusion, Mr. Yacub was excellent with showing me th More

by Chrthr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Clark
Oct 19, 2012 -

Jannell Ford of Hanover responded

I want to personally thank you for sharing this fantastic recommendation of your experience with us! We are all thrilled to see that you enjoyed working with our team here and we certainly look forward to your next visit! We are happy to know that your new Fusion will be able to fit your needs. Please let us know if there is anything more we can do for you. Best wishes, Bill Roderick | General Manager wroderick@jannell.com

October 17, 2012

From meeting Eddie Clark on our first visit to coming back for our first inspection sticker on our new car,we were greeted with a friendly smile and kind hand shake. I dealt with several friendly and kn More

by Peg Linn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lehner, Edward Clark, Joanne Hudson
Oct 19, 2012 -

Jannell Ford of Hanover responded

Peg, we are delighted to have been given the opportunity to help you find the perfect vehicle for your needs. We are glad to hear that you had an enjoyable experience with our team! If there is anything we can do to assist you further please don't hesitate to contact me directly, I am happy to help in any way I can! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

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