Janesville Subaru - Service Center

For the love of god, stop spamming me with surveys, thank you emails, and thank you calls. It’s overbearing and annoying. It’s a sales tactic that will legitimately make me want to not come. I also do not ap you emails, and thank you calls. It’s overbearing and annoying. It’s a sales tactic that will legitimately make me want to not come. I also do not appreciate the upselling on easy things, such as a cabin filter. It’s insulting. More

Always top notch service. Comfortable waiting area, except the time I was there the hot water dispenser wasn’t working. Comfortable waiting area, except the time I was there the hot water dispenser wasn’t working. More

I am generally happy with the service center. However, the last service that I got, they said they washed the car and performed a complete inspection. When I got the paperwork, they hadn't printe However, the last service that I got, they said they washed the car and performed a complete inspection. When I got the paperwork, they hadn't printed out the inspection, so I asked them to do so and they did. But it was obvious that they had not washed the car at all. I didn't need a car wash, but they shouldn't say they'll wash the car and then not do it. It makes you wonder what else they're lying about... All that aside, I am usually happy with this service department. The sales team, not so much More

The teach was helpful, but unfortunately the cost of the repair was really expensive. And, perhaps worse, the breaks worked when I brought them. in, but after they checked them, the breaks did not work any repair was really expensive. And, perhaps worse, the breaks worked when I brought them. in, but after they checked them, the breaks did not work any longer. Then, I had to get the car, which I drove there safely, towed home. It was a significant problem, and I was disappointed. Still, the staff was friendly and as helpful as they could be, given the situation. More

I'm very pleased with the service on my vehicle and they let me know what service is do on my next oil change. let me know what service is do on my next oil change. More

Nice working with Scott. He listened to me! Will ask for him next time I need help He listened to me! Will ask for him next time I need help More

Service was fun but cost was WAY-too high. I will go elsewhere for any service unless covered under extended warranty I will go elsewhere for any service unless covered under extended warranty More

Stopped in with no appointment for a tire with a slow leak. They found a nail in the tire. It was plugged and I was on my way in just over an hour. leak. They found a nail in the tire. It was plugged and I was on my way in just over an hour. More

I like that the service technician who checks in my Subaru out back stays in touch with me on the progress of whatever service is being performed Subaru out back stays in touch with me on the progress of whatever service is being performed More

They have been very helpful and reliable for all of my service needs strongly recommended service needs strongly recommended More