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Janesville Subaru - Service Center

Janesville, WI

4.7
378 Reviews

378 Reviews of Janesville Subaru - Service Center

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November 16, 2023

They are always been courteous and efficient. Any questions I have are always answered promptly. More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Ward - 5 stars
November 16, 2023

They have easily available slots for service. No three week weights like the other Subaru I used to deal with. More

by srhomann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deana Burghardt Watry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

I love getting my car serviced here. They do such a wonderful job. Always keeping me informed and making my service and my time as convenient as possible. More

by joellenberryhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Coulthand
November 14, 2023

Great job! Work was done quickly! Would highly recommend. Same day services done in 30 minutes! More

by benbrik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Ultimately achieved a good price on new vehicle. But had to object when sales manager tried to change the agreed deal 3 times. Did not appreciate that. Sales rep good to work with tho. Service depar More

by rhammes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Great service! the associate was very friendly. My car oil change was fast I’m very happy with your customer service. More

by Almadesquivel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Smallwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Nice people good service, but very expensive. Most places charge about 80 for oil change and tire rotation, I don't think I've ever paid 107 for an oil change and tire rotation before. More

by fletcherjody7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

Easy to set up an appointment. They call when the service is completed. Car was clean and sparkling at pickup and I was filled in on details before I left More

by JGRADY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Burghardt Watry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Klett
November 11, 2023

My car needed a gas tank replacement due to mouse damage. It took a week for the work to be done-which I understand. I wished that my tech would have given me a call or text to update me on progress and let More

by rnyman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Dealership completed the service requested successfully. Communicated the issue and I was able to get my car fixed in a reasonable time. More

by maylinfreitag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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