Janesville Subaru - Service Center

Friendly greeting, paperwork done promptly and work done in a timely manner. Even washed my car! in a timely manner. Even washed my car! More

Dan was really great to work with. However. I purchased the vehicle at the end of November (I believe?) and I have already bought it back with problems 3 times in 3 months of ownership However. I purchased the vehicle at the end of November (I believe?) and I have already bought it back with problems 3 times in 3 months of ownership... Twice (Heating and breaks) was within a week... I've never even heard of such a thing. I was told the vehicle was certified... Luckily it still has a warranty otherwise I can only imagine what these repairs would have cost out of pocket... And though I enjoy this vehicle to a point, the mechanical difficulties have already been unacceptable. There is no way such problems should be incurred with a certified used vehicle from a Subaru dealership. More

Dan was very professional and polite. He went above and beyond to make the experience as convenient as possible for me. He went above and beyond to make the experience as convenient as possible for me. More

The service department person who checked the car in was professional and friendly, and the work was done in a timely manner. professional and friendly, and the work was done in a timely manner. More

How always found them to be fair and competent! Prefer them to the Subaru dealer in Waukesha.....though I have no issues with the dealer in Waukesha, just a personal preference! Prefer them to the Subaru dealer in Waukesha.....though I have no issues with the dealer in Waukesha, just a personal preference! More

Scott had the things done I came in for, respectfully and competently. He used coupon to my best deal. competently. He used coupon to my best deal. More

Very good at communicating what was done and issues that came up during visit No surprises. Everything was spelled out accurately. came up during visit No surprises. Everything was spelled out accurately. More

Easy to schedule and good service No No No more words I've already told enough and this is intrusive I've already told enough and this is intrusive More

Great people, great service. Thank you for the car wash, which is icing on the cake! Thank you for the car wash, which is icing on the cake! More

Honest opinions and listened to my concerns closely. Gave me great feedback on my car and were able to diagnose the issues quickly. Gave me great feedback on my car and were able to diagnose the issues quickly. More