Janesville Subaru - Service Center

Service department was vary clean and the waiting area was also nice.Personnel were vary knowledgeable and polite,and kept you in formed on your vehicle. was also nice.Personnel were vary knowledgeable and polite,and kept you in formed on your vehicle. More

Service was awesome. Everyone was super polite and helpful. 10 out of 10 would recommend. Everyone was super polite and helpful. 10 out of 10 would recommend. More

I had a battery that failed after 5 years. On the day of the failure we were also receiving out-of-town visitors so it was important to get a new battery installed. I have only used Janesvill On the day of the failure we were also receiving out-of-town visitors so it was important to get a new battery installed. I have only used Janesville Subaru for all of my service on our 2017 Forester and I didn't want to change now. I called Janesville Subaru and talked to the Service Department and told them of my dilemma. She said 'How soon do you want the service' and I said ASAP. This was 11:30 in the morning and she said they could fit me in at 11:45. I jumped in my car and rushed to Janesville and was met by Jonathon Coulthard. He checked me in and as soon as a bay was opened they went to work. Jonathon kept me abreast of the progress and informed me of the cost. Happily and thankful I was quickly on the road back to Roscoe, IL. More

Jonathan, the service manager, took care of the issue we had. Had a loaner for us because they were going to need to keep my car. Very professional and helpful! We will be back had. Had a loaner for us because they were going to need to keep my car. Very professional and helpful! We will be back More

Very helpful and awesome service, turnaround time was excellent . I would highly recommend Janesville Subaru excellent . I would highly recommend Janesville Subaru More

Very professional, efficient arrive, competitive pricing, good communication. Much better than other dealerships that we’ve had service done in the past. good communication. Much better than other dealerships that we’ve had service done in the past. More

Excellent service with a personal touch. I gladly drive 40 miles for their service. Thank you! I gladly drive 40 miles for their service. Thank you! More

I keep getting emails that say I need a new cabin filter. I replaced it myself three months ago so apparently they’re not checking when I do oil changes. They’re just telling me I need stuff I don’t. I replaced it myself three months ago so apparently they’re not checking when I do oil changes. They’re just telling me I need stuff I don’t. More

The service people were nice and helpful. Service was timely. Repair needs were explained and written out. Service was timely. Repair needs were explained and written out. More

They are always very helpful and take good care of my car. They get me in and out quickly car. They get me in and out quickly More