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Janesville Subaru - Service Center

Janesville, WI

4.7
379 Reviews

379 Reviews of Janesville Subaru - Service Center

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May 09, 2024

Very helpful, service was quick and friendly. Talked to them about some issues we had with passengers door. Coming back to get it resolved. More

by dmh_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Zucaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Very polite and knowledgeable service department. They keep you well informed through the entire process. More

by jmom101853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Missed items on the safety inspection. Rear wiper blade should have been hilighted for replacement More

by hogman95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

The service department did everything they could to resolve the issue .. they are waiting on the software issue from subaru More

by reedpj96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Everyone is always friendly and helpful. We tend to do a lot of our repairs at home but when we choose not to or don't have the equipment, Janesville is a great way to get the job done. Espe More

by zythia13
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Coulthard
May 03, 2024

Very pleasant staff. Waiting area is clean with television and other amenities. Staff updates regularly about how service is progress. A overall nice expirence. More

by KCAMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Polite and efficient. Ordered part needed to fix speaker and in and out quickly. Trailer hitch installed and looks good. More

by hollybsnisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deana Burghardt Watry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Smallwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Windshield washer fluid not refilled. Car not washed. Less awesome than usual. Kind of disappointed More

by jrozinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Lehman
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

I have always been absolutely delighted with the service department at Janesville Subaru. Honest, informative and helpful with great execution and follow up. More

by peggy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth in service 6 stars
April 27, 2024

Cost of repairs explained up front, nice waiting room with coffee and snacks. Wait time a little long but they did a lot of inspection of vehicle and recommended additional maintenance that needed to be More

by slukie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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