Janesville Subaru - Service Center

The service team is always prompt. They don’t pressure me to complete all services and respect when I make decisions about what I can afford. They don’t pressure me to complete all services and respect when I make decisions about what I can afford. More

The folks an this dealership have always treated us very well. Our last vist we talked to not only the services folks but got some info from the sales department,who were just as nice and very helpful. We'v well. Our last vist we talked to not only the services folks but got some info from the sales department,who were just as nice and very helpful. We've been dealing with the Janesville Subaru since 2013 and hope to keep going back for a few more years. More

Very customer oriented. They take the time to make sure that you are satisfied with your service They take the time to make sure that you are satisfied with your service More

Polite answered any questions work done within time stated clean waiting area free multi inspection and car wash stated clean waiting area free multi inspection and car wash More

I was sold a car with busted strut and a bald tire although the inspection said these items were fine at the time of sale. I didn’t find out about the tire or busted strut until I went for my first oi although the inspection said these items were fine at the time of sale. I didn’t find out about the tire or busted strut until I went for my first oil change. Struts were warrantied but when I asked the dealer for compensation on the tire, they offered to pay for one time and I was stuck with the other three tires to replace. Take your business to a trustworthy dealership and not people who blatantly lie to make a sale. More

Jason is an amazing service advisor and kept me informed. Pricing was also fair and I called before I brought the car in to get a quote and I was offered an honest quote. I always go to Janesville Subaru whe Pricing was also fair and I called before I brought the car in to get a quote and I was offered an honest quote. I always go to Janesville Subaru whenever I can make the drive and my experience is always a good one! More

Always a great visit. Everyone is friendly and helpful. I tell everyone to check you guys out if they are looking for a car. Everyone is friendly and helpful. I tell everyone to check you guys out if they are looking for a car. More

Professional service and parts obtained quickly. Service day of appointment was done quickly. You have a nice snack and coffee area. Add sleeves/lids for coffee cups. Hot coffee made cup difficul Service day of appointment was done quickly. You have a nice snack and coffee area. Add sleeves/lids for coffee cups. Hot coffee made cup difficult to hold. Have someone who drinks coffee take a look at your set up. Otherwise, happy with service! More

staff are professional and I like the ability to schedule oil change appointments on a Saturday. I have used their loaner vehicle service in the past with more intensive repairs and found this optio schedule oil change appointments on a Saturday. I have used their loaner vehicle service in the past with more intensive repairs and found this option helpful too More

We had a great experience at Janesville Subaru. Hailey and the whole staff were very friendly and helpful with the process. Hailey and the whole staff were very friendly and helpful with the process. More