Janesville Subaru - Service Center

Helpful. Recommended different service to diagnose problem instead of doing a full oil change to identify leak, so didn't do unnecessary service. Recommended different service to diagnose problem instead of doing a full oil change to identify leak, so didn't do unnecessary service. More

Work started at appt time. Car ready to go before quoted completion time. Price right 9n amount quoted. Happy with work done. Car ready to go before quoted completion time. Price right 9n amount quoted. Happy with work done. More

Dan Casperson is a class act and a representative that you folks can be proud of. The service is always prompt and I'm treated with respect. Thank you again. you folks can be proud of. The service is always prompt and I'm treated with respect. Thank you again. More

The service advisor is why I come here. He is knowledgeable and does a great job. He is knowledgeable and does a great job. More

Quick courteous and satisfied my needs. They were able to explain what my vehicle needed and I liked that they explained what my upcoming maintenance was too. They were able to explain what my vehicle needed and I liked that they explained what my upcoming maintenance was too. More

Friendly and professional. Easy to schedule appointment. Friendly reminders. Clean waiting room with coffee. Clean bathroom. Easy to schedule appointment. Friendly reminders. Clean waiting room with coffee. Clean bathroom. More

Great service. Took extra time to investigate my battery issue and give me options. The end. Took extra time to investigate my battery issue and give me options. The end. More

Do yourself a favor and google Subaru Ascent drive chain issues and the subsequent class action lawsuits. It will save you a lot of money and time in their service department. Having also purchased a new issues and the subsequent class action lawsuits. It will save you a lot of money and time in their service department. Having also purchased a new 2024 Ascent, I can assure you these issues are not resolved. I made the mistake of buying 2 Ascents from this dealership, do not expect them to stand behind their cars. More

Courteous and efficient. Thorough! I was informed of needs on a timely basis. Great service overall. Thorough! I was informed of needs on a timely basis. Great service overall. More

Friendly, easy to make appointments and waiting times are reasonable. Communication is good and I love Subaru for it's dependability and the charity Subaru support reasonable. Communication is good and I love Subaru for it's dependability and the charity Subaru support More