Janesville Subaru - Service Center

Do yourself a favor and google Subaru Ascent drive chain issues and the subsequent class action lawsuits. It will save you a lot of money and time in their service department. Having also purchased a new issues and the subsequent class action lawsuits. It will save you a lot of money and time in their service department. Having also purchased a new 2024 Ascent, I can assure you these issues are not resolved. I made the mistake of buying 2 Ascents from this dealership, do not expect them to stand behind their cars. More

Courteous and efficient. Thorough! I was informed of needs on a timely basis. Great service overall. Thorough! I was informed of needs on a timely basis. Great service overall. More

Friendly, easy to make appointments and waiting times are reasonable. Communication is good and I love Subaru for it's dependability and the charity Subaru support reasonable. Communication is good and I love Subaru for it's dependability and the charity Subaru support More

Always quick and friendly service. Fast and to the point. Never pressure to have anything other than requested done. Fast and to the point. Never pressure to have anything other than requested done. More

This time I had my bud get my car serviced since I was working but whenever I do get my car serviced they are always friendly, honest, and thorough about what was done on my car . What do I highly appreci working but whenever I do get my car serviced they are always friendly, honest, and thorough about what was done on my car . What do I highly appreciate is that when I travel to Alabama & back and got my car serviced and they noticed an issue around the front left wheel area. (Got it fixed) From there I KNOW they checked my car A to Z and to me that goes long ways. More

Needed a checkup/oilc change service after a long cross country trip. I was in and out in about an hour. country trip. I was in and out in about an hour. More

The service writers are always courteous and knowledgeable about what work is being done on our car, they always keep informed on the progress of the service dept. very much appreciated knowledgeable about what work is being done on our car, they always keep informed on the progress of the service dept. very much appreciated More

I think they are outstanding,they are vary friendly and professional. The waiting room is vary clean.You can go out to the show room look around and ask questions and they answer them.They check out everyt professional. The waiting room is vary clean.You can go out to the show room look around and ask questions and they answer them.They check out everything on the car and make sure everything is up to par and never try to sell you something you don,t need.I really like going there for servicing my Subaru,thanks Janesville Subaru.Have a Great day and i will see you again in the future. More

This dealership has excellent customer service! I stopped in with out an appointment and asked for an oil change and they were able to accommodate me and every employee was kind, professional and h I stopped in with out an appointment and asked for an oil change and they were able to accommodate me and every employee was kind, professional and helpful. More

Everyone there is very friendly and great to work with. They are very thorough and take great care of my vehicle! They are very thorough and take great care of my vehicle! More