Janesville Subaru

Best car buying experience ever! Emily, internet manager, Alex, product specialist, made the car purchasing luxury the best experience I’ve ever had EVER! I will highly recomend this Emily, internet manager, Alex, product specialist, made the car purchasing luxury the best experience I’ve ever had EVER! I will highly recomend this dealer to anybody that asks. Being a ambassador to Subaru pays off. More

Great experience I would like to highly recommend this dealership. I live 2.5 hours away and this was the first time I purchased a vehicle out of my area. Had a few I would like to highly recommend this dealership. I live 2.5 hours away and this was the first time I purchased a vehicle out of my area. Had a few issues and was impressed to see how they stepped up to make it right. Highly ethical and honest. Thanks More

Great Experience I went into this dealership not entirely sure I was going to buy a vehicle that day. I was interested, but not sold. Then I drove the Outback and love I went into this dealership not entirely sure I was going to buy a vehicle that day. I was interested, but not sold. Then I drove the Outback and loved it. They worked very hard to get the financing right in my budget and gave me a great deal for my trade. I couldn't be happier with how things worked out and I would highly recommend this dealership for anyone looking for a Subaru. More

Excellent customer service - Previously-Owned Car Purchase Austin was a tremendous help as I considered purchasing a used car from this dealership. I found the car on cargurus.com and they were straightforward Austin was a tremendous help as I considered purchasing a used car from this dealership. I found the car on cargurus.com and they were straightforward and exceptionally helpful. Austin truly bent over backward to help make this purchasing experience stress-free and expedient! Great dealership. I would recommend them to anyone looking for a new or used car. More

First New Vehicle Purchase Personable and knowledgable! Made for a great buying experience for my first new vehicle. I more or less knew what I wanted to purchase, but he answer Personable and knowledgable! Made for a great buying experience for my first new vehicle. I more or less knew what I wanted to purchase, but he answered questions I had with ease! More

Best car buying experience We received outstanding customer service from Austin. He explained all the features of the car clearly and concisely in an easy to understand manner. We received outstanding customer service from Austin. He explained all the features of the car clearly and concisely in an easy to understand manner. He took us for a test drive and answered all of our questions, ensuring that we felt comfortable driving the car. He even gave us suggestions for a a good place to eat lunch! Everyone we encountered at Janesville Subaru was extremely courteous and servic oriented. They quoted us an excellent Internet price for the car with the specific features we wanted. No other dealership that we contacted (Madison, Rockford,etc.) offered us an Internet price. I would recommend Austin (and Janesville Subaru) to everyone who's interested in purchasing a Subaru! More

Horrible Bought a used car and was waiting on the dealer for things that were missing. Reiceived 1 of 4 items. It’s been 4 months. Bought a used car and was waiting on the dealer for things that were missing. Reiceived 1 of 4 items. It’s been 4 months. More

My experience leasing a new Subaru Forester I found Austin to be friendly, knowledgeable and eager to be of service. I enjoyed working with him and expect continued help whenever a question aris I found Austin to be friendly, knowledgeable and eager to be of service. I enjoyed working with him and expect continued help whenever a question arises. I am also very pleased with my 2019 Forester. More

Exactly what I wanted! Friends of mine referred me to Austin at Janesville Subaru and I can see why they get all their cars there. He was very helpful, knowledgeable, and fr Friends of mine referred me to Austin at Janesville Subaru and I can see why they get all their cars there. He was very helpful, knowledgeable, and friendly. Communicates very well with his customers and he was able to work with me and show me all my options. I ended up getting exactly what I wanted for a great deal and I couldn’t be happier! I LOVE my Crosstrek Premium!! More

best experience in 50 car-buying years Hurray for Austin Armstrong--the best car salesperson we have met in 50 years of car buying. Forget the stereotypical car buying experience at this d Hurray for Austin Armstrong--the best car salesperson we have met in 50 years of car buying. Forget the stereotypical car buying experience at this dealership and with this young man. Though all the dealership people we met in the several hours we spent there were helpful and cordial, in particular, Austin won us over with his unassuming, genuine, friendly and knowledgeable persona. We were looking for another Subaru (yes, we already own one older model) which would provide us more safety as we grew older. But there was so much to learn about the newest models. Austin patiently went over all the features most important to us, took us for a nice long ride to demonstrate, and never showed impatience as we asked him to review this or that. In fact, as we talked, it became clear that he really loved Subarus (he is an owner) and the company, too. We moved from one trim model to another over the course of two visits and (a surprise to us) we decided near the end of our negotiating to add in a trade-in, an older Prius. No problem. The dealing moved forward without hitches and at a pace that matched our needs. We're real happy with our purchase, so far. And within this past week, Austin has contacted us twice to see how things are going. Pretty nice, we think. He just seems like a good guy who wants to treat you fairly while selling you a car. The company and dealership win, he wins and so do we. I will recommend him and this dealership highly--in fact, already have. More