Janesville Subaru

Austin Armstrong made sure I got the right car for me! I was pretty sure I wanted a new Subaru and having Austin Armstrong for a salesman was a real bonus! Since I didn't know which model I wanted, I neede I was pretty sure I wanted a new Subaru and having Austin Armstrong for a salesman was a real bonus! Since I didn't know which model I wanted, I needed to drive several models. Austin was very patient and explained the difference between models and allowed me all the driving time I needed. He answered all of my questions and made every effort to get the price point that I could afford. I love my new Subaru and the follow-up with Austin and the dealership has been excellent. Best new car buying experience ever and no buyers remorse! More

Austin Armstrong got us a car we LOVE! I was so appreciative of the energetic attitude of Austin Armstrong. I was looking for some information on a car I had seen online, and was greeted p I was so appreciative of the energetic attitude of Austin Armstrong. I was looking for some information on a car I had seen online, and was greeted promptly by Austin, whom proceeded to keep us informed of the status of this vehicle and long story short, we got it and LOVE it! How great to have such an excellent, friendly, honest car salesman on your team! Thanks Austin, we will come and visit again when the next need arises. More

Went above and beyond I was looking for a vehicle that was in short supply. They found the vehicle I wanted and gave me an excellent price as well. I was looking for a vehicle that was in short supply. They found the vehicle I wanted and gave me an excellent price as well. More

Austin was excellent to work with -- the car is great Austin was very kind, genuine, and possessed a lot of knowledge on the vehicle and its features. He had a relaxed sales style and didn't try to push u Austin was very kind, genuine, and possessed a lot of knowledge on the vehicle and its features. He had a relaxed sales style and didn't try to push us into a model we didn't need or want (I really appreciated this). He even dealt with the more difficult personalities in my family with grace. He was communicative with us throughout the whole process and even arranged to find us another vehicle (same model and make) when our original vehicle shipment was delayed. The car has been great. Thanks! More

Great experience. Love the Forester! Austin was everything a car salesman should be: open, honest, patient and up-to-date with new technology. Stress-free experience. Love our Subaru F Austin was everything a car salesman should be: open, honest, patient and up-to-date with new technology. Stress-free experience. Love our Subaru Forester! More

See Austin Armstrong when you visit the dealership Special thanks to Austin Armstrong for making our car purchase as easy and straight forward as possible. Austin located a 2019 Forester in the our des Special thanks to Austin Armstrong for making our car purchase as easy and straight forward as possible. Austin located a 2019 Forester in the our desired color and trim level on another dealer's lot and arranged for a trade. The discounted price of the vehicle was about what I expected and our trade in was valued at a little less than expected. Austin is very personable, not at all pushy, He explained all the features of the new car very well. Austin also over saw the delivery of the car and made sure the prepping and accessories were done correctly. On the day of delivery, we did have to wait a fair amount of time for the business manager to run the paper work. Overall, a very good buying experience because of Austin.. More

very satisfied with my purchase here i purchased this vehicle over the phone saw it on line that it was in transit called janesville subaru and the sales person i talked too was Austin yo i purchased this vehicle over the phone saw it on line that it was in transit called janesville subaru and the sales person i talked too was Austin your dealership is almost 80 miles from my home. bought the car right away over the phone from Austin.the forester was the color and package my wife wanted. nobody else had it in the milwaukee area.i would buy a vehicle from austin again i was very happy how everthing played out on his help.. and really was impressed on two follow up calls on how it was going with are purchase and if we had any questions witch my wife did, and helped us over the phone..this is my wifes vehicle and she very happy with it More

Nightmare dealership, love the car We worked with a salesman that worked with us over several weeks to find a car that was right for our family. Way too many phone calls and emails tryi We worked with a salesman that worked with us over several weeks to find a car that was right for our family. Way too many phone calls and emails trying to get us into something (12 in one week), but we appreciate the salesman’s willingness to help us find a car that was great. The problems started when we said we were interested in purchasing but didn’t have all the necessary things with us to trade our old car in. It was later in the evening and we had our children with us so we wanted to do everything the next day. The salesman was insistent that we take the new car home with us that night and we could bring everything for the old car with us the next day. 1 1/2 hours later the paper work was ready and finally signed. I made the 2 hour round trip journey to the dealership again the next day with our kids to take all of the stuff for our old car back to the dealership. I thought that was the end of it, however two days later I got a phone call saying the paperwork didn’t line up and we needed to come back and resign. So we had to arrange for us to come down again; at this point, in less than a week of owning the car we’ve had to make 6 hours worth of driving time with our three young children. The dealership filled our gas tank to apologize for the problems, which was nice of them to do. We were already pretty upset that the dealership has made us come down so many times because of lack of attention to details and only wanting to make a sale, no matter the cost. We then got another phone call two days later saying there was yet another thing that needed to be taken care of so another 2 hour round trip is being made. We love the car we purchased but are very upset with Janesville Subaru. They have been fairly callous about all the extra trips they have caused us to make, with the exception of them filling our gas tank. We will never shop there again. More

My new recommended and trusted dealership! My experience was as welcoming and satisfying as I have ever experienced. I had been on the hunt for a new car for about a year, I had visited quite a My experience was as welcoming and satisfying as I have ever experienced. I had been on the hunt for a new car for about a year, I had visited quite a few dealerships. Unlike the other dealerships that wouldn't stop trying to keep me inside, this one in particular had my only thought about leaving - with my new Mazda. It was a very pleasant experience, what made it so special is the employees throughout the whole process. From the salesmen, manager, to the financial manager, great people who you can really talk to and be reassured they had my best interests in mind. I got a GREAT deal, I couldn't be more satisfied. I will definitely be recommending and coming back for my next car! More

Straight to the point After a couple tears being after a new WRX I finally decided to pull the trigger. John was very helpful on any questions I had and worked diligently w After a couple tears being after a new WRX I finally decided to pull the trigger. John was very helpful on any questions I had and worked diligently with managment to come to the payment range I was looking for. I'd recommend this dealer to anyone. More