Janesville Subaru

Professional, efficient, friendly and responsive. We would not go anywhere else to buy a Subaru period. We would not go anywhere else to buy a Subaru period. More

When my husband and I entered the dealership to get an idea of what our trade-in would be worth if we bought a new vehicle, someone quickly helped us. We liked that gentleman, as he listened carefully and idea of what our trade-in would be worth if we bought a new vehicle, someone quickly helped us. We liked that gentleman, as he listened carefully and made us feel welcome. Once he discovered what we came for, he quickly located a salesperson to help. Both people were very friendly, yet treated us in a professional manner. Did not feel like they just wanted to make a sale but wanted to help us find what we wanted. Every step of the purchase, things were explained clearly. Information was printed so we could look at it. Each person readily answered our questions. Facility was very clean- desks not cluttered. I very much liked working with Andrej. He was patient when he answered our many questions, communicated well, and was friendly. I especially appreciated his calm demeanor. He followed up after our initial meeting to see if he could help us further in order for us to make a decision. After we were able to work out a deal, he quickly located the vehicle we wanted. When we went to pick it up, things went very smoothly. The financial person came and offered options for us and explained things clearly for us. When the deal was finished, Andrej took time to go over the vehicle with us. He helped us set things up, so some new things to us like a blue tooth hookup and android auto could be used immediately. I also noticed that the vehicle was immaculate inside and out. We also appreciated the follow-up meeting with Wayne a couple weeks later so we could ask questions about our new vehicle. What an outstanding idea. He was excellent at listening to our questions and answering them. We liked his demeanor- very patient, and he was very clear at explaining things. Plus he took us out to our car and showed us how things worked. We covered a lot but he did not overwhelm us. He also told us that we can contact him at any time for help with basically anything in regards to the vehicle- even service visits. Others from the dealership also contacted us just to make sure things went well and were very receptive to helping us if we needed anything. More

Good service good price I would recommend. Good customer service. Answer any questions I have. Good customer service. Answer any questions I have. More

Everything was fine until we were getting pushed to buy oil change plans. When I tell someone no I mean no what part of no did you not understand ? oil change plans. When I tell someone no I mean no what part of no did you not understand ? More

The dealership is very good and customer friendly and easy to work with. The guys in service are very good. I have a good impression of the dealership. easy to work with. The guys in service are very good. I have a good impression of the dealership. More

Absolutely great! Super friendly staff, super helpful, and understood a car is a big decision and nobody was too pushy. Explained any question I had and it was honestl Super friendly staff, super helpful, and understood a car is a big decision and nobody was too pushy. Explained any question I had and it was honestly a good time More

Great deal, excellent follow up, Jorden really found the right suv for us. Janesville Subaru staff was friendly and listened to what we wanted in a vehicle in the price range we could afford. right suv for us. Janesville Subaru staff was friendly and listened to what we wanted in a vehicle in the price range we could afford. More

The dealership addressed my questions quickly and showed me cars that met my interests. Deana was very helpful and I felt like she really cared about my car buying process. me cars that met my interests. Deana was very helpful and I felt like she really cared about my car buying process. More

Knowledgeable, courteous, very helpful staff and technicians. Clean and pleasant facility. The staff person Scott, who signed my car in for service, went above and beyond to help me with car feature technicians. Clean and pleasant facility. The staff person Scott, who signed my car in for service, went above and beyond to help me with car features I had issues with. More

Great service as usual. They communicate and listen, and they are quick while listening viols doing a good job. They communicate and listen, and they are quick while listening viols doing a good job. More