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Janesville Subaru
Janesville, WI
694 Reviews
Janesville Subaru is a locally owned and operated Subaru dealership, proudly serving Janesville, WI and the surrounding areas. Our vast selection of high-quality new Subaru models, used vehicles, and certified pre-owned Subaru models will ensure you find exactly what you want. Whether you choose a new or used vehicle, our finance team will ensure you get behind the wheel at a price within your budget.
Our dealership is staffed with Subaru experts, who are committed to customer satisfaction. This is why Janesville Subaru is a premier dealership, trusted by our customers to not only provide an exceptional car-buying experience but also service and support long into ownership. Contact our team or visit Janesville Subaru today, and take the first step to getting behind the wheel of your dream Subaru!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 694 reviews
Verified Customer
August 22, 2024
Drastic errors in service provided. Customer service is wonderful in trying to correct and satisfy customers, but still cost me by having to lose time at work for 2 of the 3 times I had Customer service is wonderful in trying to correct and satisfy customers, but still cost me by having to lose time at work for 2 of the 3 times I had my car in for service. I’m on older woman and the young service person would just not believe that anything was wrong with the car because of the diagnostic code it was throwing. I spent hours on the phone, even telling the m to cancel their diagnostic software. They kept the car for two days and FINALLY found out the diagnostics needed the upgrade I had been trying to get them to take a look at. Next time the first time I drove the car after an oil change it started smoking real bad. Oil got sprayed all over all engine components that it was so bad they had the car for two days again to sufficiently clean it so it did not smoke when driven. When I had some bad issues with service for the previous brand of car they would give you a gas card or something else when the experience was extreme. Here all you get is a sorry we messed up. The customer facing service people are friendly and mostly accommodating, so that is a saving Grace More
by Hope For BetterNext Time
Employees Worked With
Scott
August 22, 2024
Very pleased with the complete car buying experience. I have been a happy customer of their service department for 10 years I have been a happy customer of their service department for 10 years More
by roy411
August 22, 2024
All work was done professionally, and on a timely manner. Every employee I dealt with was friendly . Every employee I dealt with was friendly . More
by rosies
Employees Worked With
August 22, 2024
Janesville Subaru is simply the best. I drive past closer dealerships to go there. Highly recommend!! I drive past closer dealerships to go there. Highly recommend!! More
by jeblef
August 21, 2024
Professional and friendly staff to deal with including sales, finance and service folks. Feel I purchased a high quality vehicle that I will enjoy for years to come. sales, finance and service folks. Feel I purchased a high quality vehicle that I will enjoy for years to come. More
by Jude Wade
August 21, 2024
Trying to sell me an unneeded part and service during an oil change was unusual. oil change was unusual. More
by jacobsn0
Employees Worked With
August 21, 2024
I came in for an oil change and tire rotation. As always, the check-in process was smooth and efficient. Service was performed in a timely manner, and I was on my way. As always, the check-in process was smooth and efficient. Service was performed in a timely manner, and I was on my way. More
by stevenjkopp
Employees Worked With
August 18, 2024
Professional, efficient, friendly and responsive. We would not go anywhere else to buy a Subaru period. We would not go anywhere else to buy a Subaru period. More
by jonathan78
