Janesville Nissan

At first they will say anything to reel you in. I was an out of state customer they worked with me over the phone for an entire week! I was as clear as possible when I told them all the info about my trade. out of state customer they worked with me over the phone for an entire week! I was as clear as possible when I told them all the info about my trade. I sent them pics and disclosed all the damages on my car. They reassured me that the deal was good to go all I would be doing is signing papers and driving away in my Nee car. They even asked for a hefty down payment. So I took off work got all the money for the down payment made all the arrangements with insurance. After Driving 3 hours the car I was looking to purchase had no seat belt! The windows were making a god awful noise! And the cherry on top when I go in after the test drive I’m told they are not going to accept my trade! The best part is the two people I was working with over the phone Tamara and Alek weren’t even there! The person handling my deal was some random Manager by the name of Alan. After giving Alek a call he said “I will give you a call right back, let me figure this out” 3 hour drive and a day later I’m still waiting for his call! They are very unprofessional with the way they handled this. They wasted my entire day and had me jumó through many hoops. Had me put a hefty down payment, drive to a different state Just TO DENY ME BUSINESS. I was transparent with everything over the phone and picture messages and even explained that I would not be coming to a different state unless the deal is written in stone. They are liars and obviously do not know how to conduct business. It’s dealerships and employees like these that give the rest of them a bad rep. Alek and Alan totally dropped the ball in this one! More

Horrible. They lie! I was guaranteed to get out of my car and debt yet when i went in they said they couldn't help. Sold me a crappy car. Never told me when i got out of lease early id roll over debt so now and debt yet when i went in they said they couldn't help. Sold me a crappy car. Never told me when i got out of lease early id roll over debt so now im stuck. More

Terrible dealership all they do is lie to you & keep you thinking their helping when all they do is keep lying to you and saying it’s not our fault it’s the banks after they send proof that you got approved thinking their helping when all they do is keep lying to you and saying it’s not our fault it’s the banks after they send proof that you got approved!!!!!!! More

Karlee in service is friendly, honest, direct and was sensitive to my needs as a customer! Couldn’t have had a better experience. Waiting room is comfortable . Won’t take my car anywhere else!! sensitive to my needs as a customer! Couldn’t have had a better experience. Waiting room is comfortable . Won’t take my car anywhere else!! More

Larry Vinyard is awesome! My process went smoothly getting my new vehicle and he was very nice and helpful! The process went smoothly and I would go back there for my next vehicle! getting my new vehicle and he was very nice and helpful! The process went smoothly and I would go back there for my next vehicle! More

Traded car in, car I got had a few minor issues that weren’t cover by warranty anymore but Adam helped me out and covered the costs of the repairs. Very nice guy to work with. Matthew and Juanita were a weren’t cover by warranty anymore but Adam helped me out and covered the costs of the repairs. Very nice guy to work with. Matthew and Juanita were a big help. More

Manager was very rude I went to buy a CPO 2019 Nissan Altima from them. had a very pleasant experience with Yasmine (internet salesperson) and Michael the sales associate. I went to buy a CPO 2019 Nissan Altima from them. had a very pleasant experience with Yasmine (internet salesperson) and Michael the sales associate. Thing became unpleasant when I had to deal with their sales manager Adam. On their website the interest rate for 36 months loan was shown as 0% for the same car. When Michael was showing the interest rates they can offer which was 5.9%, suddenly the sales manager comes out and starts talking to me very rudely saying they cannot do 0% for CPO’s. He could have talked nicely also. I told him I have seen 0% apr on your website so then he is like that is for illustration purposes. I then told him I have seen 0% apr for Toyota CPO’s so then he goes back and prints a google page saying Toyota CPO’s are 2.9% and slammed the page in front of me. I told him I have 2.49% rate pre-approved from a credit union so then he was like we can do around 2%, this 5.9% is just like for calculation (which did not make sense as I was planning to buy the car). I got up and left at that point. He was just trying to sell the highest apr instead of giving me the best rate he can. Also, car gurus has the car at $18,649 and their website said $19,500, the manager told Michael to tell me that the extra is to certify the car which I know was BS as the car price was dropped from $19,500 to $18,649 on car gurus and it still showed the car as certified. Beware of this dealership. More

Terrible experience. Purchased a 2010 Traverse in December 2019 from them. Paid cash, took 5 hours to complete the deal. As they were pulling the car into the wash, something broke within the startin December 2019 from them. Paid cash, took 5 hours to complete the deal. As they were pulling the car into the wash, something broke within the starting system. So they gave us a loaner for a week and "fixed it". 3 days later, wife is at work and it wont start, one $100 tow later its back at Janesville Nissan, this time the fix took 3 weeks with zero communication from them on when it would be done. The car ran good until we turned on the AC and discovered that didn't work. Not under warranty, took it to a shop, discovered multiple leaks, guy said it likely hasnt worked for quite a while. $1300 to fix, once it was "fixed" he discovered another problem which would be $2000. Clearly no inspection was done by these crooks More

NO COMPLAINTS Got a great truck at a great price. Drove 1 45 minutes to get there.A lady next me drove 2 hours and bought a car.They seem to price right. Got a great truck at a great price. Drove 1 45 minutes to get there.A lady next me drove 2 hours and bought a car.They seem to price right. More

Took my son to nissan to make first vehicle purchase on his own .we worked with Nate it was a great first car buying experience for him Nate made it very effortless to achieve his purchase thanks Nate Sin his own .we worked with Nate it was a great first car buying experience for him Nate made it very effortless to achieve his purchase thanks Nate Singh for all your help I'm sure he will be back to see ya when he needs his next purchase More