Janesville Kia - Service Center

Very good service Kept editing me informed what was happening with my car during service. happening with my car during service. More

Very friendly and nice explains everything they are doing and get a car wash with every service and get a car wash with every service More

Very clean facility. Feel comfortable and confident with the work being done. Emily Madey is an exceptional Service Advisor. Feel comfortable and confident with the work being done. Emily Madey is an exceptional Service Advisor. More

Quick check in, wait was reasonable, did quality work, very happy with this dealership, will come back again. very happy with this dealership, will come back again. More

Service is always fast and easy at Janesville KIA. And for me, that is because (usually) Emily checks me in and she is terrific. She always has a smile and keeps me updated. Thank you Emily! And for me, that is because (usually) Emily checks me in and she is terrific. She always has a smile and keeps me updated. Thank you Emily! More

Edgar was great he got my car in early and was finished right on time. right on time. More

I dealt with Edgar Morales. This was my first time having Edgar as each time I go in I have someone different. He was very professional and gave me a detailed write up what need This was my first time having Edgar as each time I go in I have someone different. He was very professional and gave me a detailed write up what needs to be done including prices. I appreciated his feedback and hope he stays around. More

The vehicle was brought back within an hour of ownership and they fixed a part that caused oil to leak all over the ground and didn't even want to do that. Excuses were made when i asked for a refund. The and they fixed a part that caused oil to leak all over the ground and didn't even want to do that. Excuses were made when i asked for a refund. The dealer lied on the buyers report and failed to fix drivetrain noise as a condition of sale. Wasted 3 hours at the dealership and they claimed to have checked it despite having it on the wrong lift (drive on) where you couldn’t correctly identify hub or driveline noise by rotating wheels. They covered for each other and do not care about doing the right thing. More

Very helpful and friendly took the time to give us a ride home and offered to pick us up home and offered to pick us up More

Service was friendly, and they knew precisely the reason for my visit. I appreciated their help. I was hoping I would have avoided having to come back for the brake line recall, but I need to. I realized th for my visit. I appreciated their help. I was hoping I would have avoided having to come back for the brake line recall, but I need to. I realized there is nothing they could do about that. More