Janesville Kia - Service Center

The process was fast once the decision was made to purchase a specific car. Got me in and out in a pretty decent time. Some sales people were more knowledgeable than others, but that's expected. Clean purchase a specific car. Got me in and out in a pretty decent time. Some sales people were more knowledgeable than others, but that's expected. Clean, bright facility. More

I told them I was preapproved for a loan at Summit Credit Union at 8% interest rate. I stated this several times. Since they worked with Summit I thought it would be fine to handle things at the dealershi Union at 8% interest rate. I stated this several times. Since they worked with Summit I thought it would be fine to handle things at the dealership. Summit had also told me I could handle things at the dealership if they were a company that used Summit. When I got back to the finance office they had set me up with Landmark at 10.5% interest. They had also applied at UW Credit Union and Advia. Imagine my surprise when I got notices in the mail from Lenders I would never use and one I had never heard of. I believe my credit rating was damaged. I wish I had never walked into that dealership. I am looking into the legality of what was done to me. At the very least I consider their behavior lacking in good faith, unethical and down right shady. I did get my loan with Summit. More

Everyone is always friendly and helpful. I like how everything is organized and explained to you. Kody is great to work with. I like how everything is organized and explained to you. Kody is great to work with. More

The warranty work was done in the timely matter, and I was very satisfied with it. Thank you very much.’ was very satisfied with it. Thank you very much.’ More

Koty, provided great customer service. Very knowledgeable and answered all my questions. Kia Janesville is very fortunate to have a great associate. Very knowledgeable and answered all my questions. Kia Janesville is very fortunate to have a great associate. More

We didn't have an appointment but got in and had the oil change done in under an hour. All the people we had contact with we very nice and professional the oil change done in under an hour. All the people we had contact with we very nice and professional More

Told me my brakes were bad. Took the car to my mechanic and brakes fine. Took the car to my mechanic and brakes fine. More

THE SERVICE CENTER IS AMAZING! THE FINANCING AND ACTUALLY BUYING PART IS TERRIBLE. Ryan through service dept is an amazing to work with. PPL WITH ANY DISABILITIES WATCH EVERYTHING THE FINANCING AND ACTUALLY BUYING PART IS TERRIBLE. Ryan through service dept is an amazing to work with. PPL WITH ANY DISABILITIES WATCH EVERYTHING THEY DO ON THE FINANCING SIDE THEY ARE VERY HIGH PRESSURE AND TRY TO PUSH EXTRAS THROUGH KIA THAT AREN'T REQUIRED AND MOST WONT EVEN UPHOLD THE DEAL AND IT TO MAKE COMMINSION IN THEIR POCKET. BUYER BEWARE. IF YA WANNA GET YOUR VEBICLE FIXED THE SERVICE DEPT AS I SAID IS AMAZING TO WORK WITH. More

I brought my car in for oil change and tire rotation. Service was top notch. Friendly and quick. Communicated with me the entire time Service was top notch. Friendly and quick. Communicated with me the entire time More

Service area was able to fix my car problem and everyone was very nice and helpful was very nice and helpful More