Janesville Kia - Service Center

The guy went through my glove compartment i’m assuming to look for the book and to check my air filter and all that but didn’t put the stuff that fell back in and left a mess. Then he didn’t put my trunk lat look for the book and to check my air filter and all that but didn’t put the stuff that fell back in and left a mess. Then he didn’t put my trunk latch on properly. Other than that, it was ok service. More

Service was fine and they were responsive. The sales team was not fine, nor were they responsive. The sales team was not fine, nor were they responsive. More

Service department was professional and courteous. Service was done satisfactorily and in a timely manner. Service was done satisfactorily and in a timely manner. More

Excellent service and very prompt. Had service completed in a timely manner. Kept me informed as to how the service was going Had service completed in a timely manner. Kept me informed as to how the service was going More

Had my Kia 2015 37,000 miles for oil change. Was told I had to go with the higher priced oil change that the girl told me wrong. My radio not working told me 845.00 I got it done 600. Then front Was told I had to go with the higher priced oil change that the girl told me wrong. My radio not working told me 845.00 I got it done 600. Then front brakes took it to someone else Nope got 20,000 yet on them. Then wanted to rotate my tires they are only 1yr old didn’t need to be rotated. 3 business told that you people gouge people on prices. More

The first person that helped me in service was very rude to me over the phone. to me over the phone. More

Great service! Good customer service! Sent a text for more information about the service! Thanks Good customer service! Sent a text for more information about the service! Thanks More

I went in with a known problem in the steering column but they made me pay for a diagnostic test that I didn’t want. It was a terrible waste of money. Not a good experience. they made me pay for a diagnostic test that I didn’t want. It was a terrible waste of money. Not a good experience. More

service staff is always friendly and helpful. they keep me informed during my entire visit. they keep me informed during my entire visit. More

Great service. Fixed the problem the first time. They have always been good to deal with!! Fixed the problem the first time. They have always been good to deal with!! More