Janesville Kia - Service Center

I was so impressed with the service I received, especially from Mark. He went out of his way to provide a service for me that would've been quite expensive, but got it covered under my warranty. especially from Mark. He went out of his way to provide a service for me that would've been quite expensive, but got it covered under my warranty. More

Great service. They are always very kind. I love that after any service they provide a car wash. They are always very kind. I love that after any service they provide a car wash. More

Great service all around. They were concerned about you. Emily was fantastic.she made sure I had all that I needed. They were concerned about you. Emily was fantastic.she made sure I had all that I needed. More

The absolute worst, my Kia was broken into had to go there for a new fuse, couple recalls and a clock spring. I had to call every other day to hand hold these people through the process of working with there for a new fuse, couple recalls and a clock spring. I had to call every other day to hand hold these people through the process of working with my insurance adjuster. They didn't call me when the part came in, I had to call them. I took it back to my other mechanic and he tells me that it looked like a 2 year old put the parts back together under the steering wheel after he had it all perfect and we drove like that. Could have had a serious accident they way they had the xxxx hanging under the wheel, not a care in the world that we had to drive like that. Thankfully nothing did happen, but I have pictures just in case. More

Very courteous and prompt. Covered everything in detail and finished the job before given time. Covered everything in detail and finished the job before given time. More

Horrible communication from the service department, car broke down within a day of them dropping a new engine in my vehicle which was recalled , and Paid ton of money to get my vehicle towing back and fort broke down within a day of them dropping a new engine in my vehicle which was recalled , and Paid ton of money to get my vehicle towing back and forth to them. More

This store has stolen $302. 48 from me. The Service Center was fine but I will not feel good about giving this store anymore money. 48 from me. The Service Center was fine but I will not feel good about giving this store anymore money. More

Why would you sell a tire warranty for a AWD vehicle that will only fix 1 tire will only fix 1 tire More

ATTENTIVE, timely, respectful, very polite, caring in repair! Emily 👏 & other lady sitting there!! Happily Helpful! repair! Emily 👏 & other lady sitting there!! Happily Helpful! More

Very positive experience…Excellent follow up and follow thru…Mark the service Director exceeded all expectations… thru…Mark the service Director exceeded all expectations… More