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Janesville Kia - Service Center

Janesville, WI

4.3
222 Reviews

222 Reviews of Janesville Kia - Service Center

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February 18, 2025

I really like the new management and they are more respectful than previous management and listen to what you need and give great advice and feedback. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Zubek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Halsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrianna Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Bought a used car here. The next day it started having issues (blower/defrost went out, my mechanic said the brakes were dangerously low - under 3mm, etc). Contacted them an More

by Grove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager
February 13, 2025

Fast friendly service. Kept me updated on needed repairs and replacements. I will take my Sportage back when needed. More

by na73nu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Madey
February 12, 2025

My service was good — no issues at all. But a few ancillary parts of the experience could be improved. First — when scheduling the appointment online, I had three choices: recommend More

by ande2994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only interacted with service — not sales or management
February 12, 2025

Everyone is very kind. Felt no pressure to buy a vehicle. Salesman very friendly and knowledgeable. More

by suzyq3630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Let me know what I needed for my car. They also washed my car and gave me copies of what I needed for my car. More

by mayra1009.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
February 07, 2025

Did not honor deal. Squeezed sales persons sale. Came back second day and upped offer as requested day before than different sales manager raised deal supstationly. More

by 1380hobbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know name of sales manager
February 04, 2025

I drove my 2017 Kia Niro to Janesville Kia after scheduling an appointment to have them look at it. An issue was presenting that I blamed on the transmission. They could not get the car to act up as More

by skippy1778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Marko
February 04, 2025

I was met with a very friendly greeting on arrival. I had been looking online at a certain car, but was unsure of what I wanted coming in. Peyton listened, gave me all the information I needed and more More

by makayla beeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Sokolik
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Oil changes and tire rotations have always been pretty quick and thorough. Also getting an appointment is super easy and quick More

by rcoplien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Flores and Nic in Finance