Janesville Kia - Service Center

Edgar might be the Best Customer Service professional I’ve dealt with in my 65 years of life. This was our 2nd experience with Edgar. Very refreshing. I’ve dealt with in my 65 years of life. This was our 2nd experience with Edgar. Very refreshing. More

Attentive, timely and their staff was courteous and friendly on all of my maintenance visits friendly on all of my maintenance visits More

My first time bringing my car here for a detail. My car looked a lot better when I got it back. Timing of the appointment was accurate. I’ve worked with Dave in the past when I bought my car, I woul My car looked a lot better when I got it back. Timing of the appointment was accurate. I’ve worked with Dave in the past when I bought my car, I would say he’s nice & easy to work with, however he’s a mumbler & can it can be kind of hard to understand what he’s talking about. Overall a good experience. More

The service department was very efficient and pleasant to work with. They even offered me coffee! work with. They even offered me coffee! More

Very frustrated with the service department and the amount of money I have had to shove into a vehicle that I purchased from This dealership almost 1 1/2 ago. amount of money I have had to shove into a vehicle that I purchased from This dealership almost 1 1/2 ago. More

From the moment I walked into Janesville Kia, I felt welcomed & not pressured. The sales representative, Rick, was incredibly knowledgeable about the 2025 Kia K4 GT- Line & patiently answered all my que welcomed & not pressured. The sales representative, Rick, was incredibly knowledgeable about the 2025 Kia K4 GT- Line & patiently answered all my questions. Thanks to Jeremy & Rick, the purchasing process was seamless- no hidden fees or games. Rick even went above & beyond by offering a free oil change & helping me set up my new car's technology & walking me through the Kia phone app. I highly recommend Janesville Kia for an stress-free car buying experience! Thank you again to Rick & Jeremy for guiding me through purchasing my first brand new car! More

First recall, oil change, and tire rotation- great service, even got a car wash along with it! service, even got a car wash along with it! More

Great job honest friendly accommodating clean easy going professional intelligent all around good experience around professional intelligent all around good experience around More

Warm reception and kept me informed on the progress of my service. I appreciated the car wash. One can’t get that at Rockford. service. I appreciated the car wash. One can’t get that at Rockford. More

Always gets my car in fast and does great work, staff is very knowledgeable as well very knowledgeable as well More