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Janesville Kia - Service Center

Janesville, WI

4.2
155 Reviews

155 Reviews of Janesville Kia - Service Center

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October 26, 2023

I always feel I am in good hands at my Kia dealership. They are trustworthy and have taken care of numerous recalls over the years. Recently, they replaced an engine under warranty and gave me a free re More

by fruthcarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guys I deal with when I arrive are great.
October 25, 2023

Great customer service but wish they showed me what they say regarding the high beams since we feel it’s not on. More

by amcshane17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Andrea
October 23, 2023

Service was good, the only problem was I wasn't told to watch my text messages. They messaged me about needed service and I had to respond. I waited an extra half hour because I didn't hear my phone alert More

by nanliz83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Andrea
October 23, 2023

The person I worked with for my FREE recall was Max and he was EXTRAORDINARY! Kia is lucky to have him! Thanks Max! More

by michelle96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max -- gets 11 stars
October 20, 2023

If you’re looking for a new or used car this is the best place to go ! They really care about putting you in a good reliable car at a fair price . More

by steelersfaninwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Jackson
October 19, 2023

On the one day that I needed to be dropped off and picked up, they dropped me off and didnt show to pick me up, from work. More

by michelleyork1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Andrea
October 19, 2023

Very professional, had me in and out in a timely fashion and I arrived on time for my scheduled appointment More

by septimar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 14, 2023

I like Janesville Kia I had three services done and they did it in a very timely manner everybody was really polite at the customer service counter the price I was quoted was what my cost was. Very close to More

by geisler.susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 14, 2023

I worked with Randy on getting this car. Was honest up front that it way take 6 months to get. He has also followed up to see if everything is going ok with the car. More

by cschwerin
Recommend Dealer
Yes
Employees Worked With
Randy
October 13, 2023

Friendly. I had limited time and they respected that. Asked question and listened to my answers. Place for me to sit with laptop and work while I wait. More

by wenbian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Andrea
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