Janesville Kia - Service Center

Walked in and the person at the desk immediately told us he could not check us in because he did not know how to. He did not bother to find anyone to assist us. We waited 10 or so minutes for someone to che he could not check us in because he did not know how to. He did not bother to find anyone to assist us. We waited 10 or so minutes for someone to check us in. We there for an oil level check, nothing else which ended up taking about 40 minutes and the only reason it got done then was because I went to the service desk and asked when it would be done. I was told it would be about 15 or 20 minutes originally. This used to be a good place but have not had the greatest service the last two times that I have visited. More

Service dep't service was next to none. Emily is an important person to the Janesville KIA family. Thanks for the great service. Can' wait to return for the next service on my Soul. Emily is an important person to the Janesville KIA family. Thanks for the great service. Can' wait to return for the next service on my Soul. More

I was there for an oil change and tire rotation. They were courteous and on time. Definitely will continue to use this dealership. They were courteous and on time. Definitely will continue to use this dealership. More

The representative that worked with me was Edgar and he was amazing! He explained the process and checked back with me several times. was amazing! He explained the process and checked back with me several times. More

Your Di agonist charge is a joke! My wife told you the problem and wanted it fixed and then you charged me $189 to find the same problem. I would never buy anything from your dealer My wife told you the problem and wanted it fixed and then you charged me $189 to find the same problem. I would never buy anything from your dealership More

Always friendly and courteous. Service is knowledgeable and keep me informed of any problems or what future maintenance will be. Service is knowledgeable and keep me informed of any problems or what future maintenance will be. More

Lots of people just hanging around having fun in the cool building. Doesn't look like anyone cared cool building. Doesn't look like anyone cared More

We felt it was done in a timely manner. Very clean and organized. Good job. Very clean and organized. Good job. More

Did not like the way they le3ft my car. Window open keys in vehicle. And the floor mats were never vacuumed,and I asked them to vacuum. I may look for a different KIA dealer,I don’t car Window open keys in vehicle. And the floor mats were never vacuumed,and I asked them to vacuum. I may look for a different KIA dealer,I don’t care even if I have to drive.to Madison Every time I go there you have different staff to much of a turn over. More

The truck we bought was a lemon and should have never been for sale, period! been for sale, period! More