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Janesville Kia - Service Center

Janesville, WI

4.3
230 Reviews

230 Reviews of Janesville Kia - Service Center

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September 05, 2024

Why would you sell a tire warranty for a AWD vehicle that will only fix 1 tire More

by krayola_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Zubek
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

ATTENTIVE, timely, respectful, very polite, caring in repair! Emily 👏 & other lady sitting there!! Happily Helpful! More

by PSCOTT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
September 02, 2024

Very positive experience…Excellent follow up and follow thru…Mark the service Director exceeded all expectations… More

by bobwolfester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

The guy went through my glove compartment i’m assuming to look for the book and to check my air filter and all that but didn’t put the stuff that fell back in and left a mess. Then he didn’t put my trunk lat More

by emely.6521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Zubek
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Service was fine and they were responsive. The sales team was not fine, nor were they responsive. More

by wcsp1s12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
September 02, 2024

Service department was professional and courteous. Service was done satisfactorily and in a timely manner. More

by cbrok2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
September 02, 2024

Excellent service and very prompt. Had service completed in a timely manner. Kept me informed as to how the service was going More

by dobsonbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
September 01, 2024

The first person that helped me in service was very rude to me over the phone. More

by mpjam830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Sokolik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ibrahim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Halsted
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrianna Balderas
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Had my Kia 2015 37,000 miles for oil change. Was told I had to go with the higher priced oil change that the girl told me wrong. My radio not working told me 845.00 I got it done 600. Then front More

by mamalang
Service Time
Recommend Dealer
No
Employees Worked With
Edgar Nunez
August 31, 2024

Great service! Good customer service! Sent a text for more information about the service! Thanks More

by maggie.behlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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