Janesville Kia - Service Center

Usually they’re awesome, however we brought in our vehicle with an unknown issue and likely it was the battery or alternator. Gave us a call and said they’d start with the battery so we gave them the vehicle with an unknown issue and likely it was the battery or alternator. Gave us a call and said they’d start with the battery so we gave them the consent to do so in order to move forward (or so we thought), instead they charged an insane amount of money for the battery and service and sent us on our way. The issue was not solved for us nor fixed. More

When I purchased this vehicle i was promised a free oil change, when I got to the dealer I mentioned that, when I got there I mentioned that fact and they said they would look into it, my free oil change d change, when I got to the dealer I mentioned that, when I got there I mentioned that fact and they said they would look into it, my free oil change didn’t happen I ended up paying $84 and payed it and walker away angree More

They are fantastic . They are courteous, friendly people. They offered to give me a lift if I needed it They are courteous, friendly people. They offered to give me a lift if I needed it More

Emily Madey ( service advisor/ 223*W* ) Emily is always wonderful, always professional and is positive. wonderful, always professional and is positive. More

Very pleasant and knowledgeable staff to work with and waiting time for vehicle was short. waiting time for vehicle was short. More

The fact that I was expected to pay 19,000 dollars to fix my car is absolutely ridiculous. Especially sine it has been there multiple times and nothing was ever caught. Cars just don't go bad in 6 months esp my car is absolutely ridiculous. Especially sine it has been there multiple times and nothing was ever caught. Cars just don't go bad in 6 months especially sine it was at the dealership twice in those 6 months. I am beyond frustrated and will never being buying another Kia. More

Another great experience. Have been to the dealership multiple times and have always had a positive experience. Have been to the dealership multiple times and have always had a positive experience. More

Brought my car in for an oil change and was greeted with nothing but friendliness and helpful staff. Would highly recommend. nothing but friendliness and helpful staff. Would highly recommend. More

Great service and people’s on time and I also bought a new vehicle there new vehicle there More

The service of my vehicle was diagnosed and fixed fast. They walked me through the process to fix the vehicle. They walked me through the process to fix the vehicle. More