Janesville Kia - Service Center

THE SERVICE CENTER IS AMAZING! THE FINANCING AND ACTUALLY BUYING PART IS TERRIBLE. Ryan through service dept is an amazing to work with. PPL WITH ANY DISABILITIES WATCH EVERYTHING THE FINANCING AND ACTUALLY BUYING PART IS TERRIBLE. Ryan through service dept is an amazing to work with. PPL WITH ANY DISABILITIES WATCH EVERYTHING THEY DO ON THE FINANCING SIDE THEY ARE VERY HIGH PRESSURE AND TRY TO PUSH EXTRAS THROUGH KIA THAT AREN'T REQUIRED AND MOST WONT EVEN UPHOLD THE DEAL AND IT TO MAKE COMMINSION IN THEIR POCKET. BUYER BEWARE. IF YA WANNA GET YOUR VEBICLE FIXED THE SERVICE DEPT AS I SAID IS AMAZING TO WORK WITH. More

I brought my car in for oil change and tire rotation. Service was top notch. Friendly and quick. Communicated with me the entire time Service was top notch. Friendly and quick. Communicated with me the entire time More

Service area was able to fix my car problem and everyone was very nice and helpful was very nice and helpful More

All work was completed as promised and within the time I was told. Everyone at Janesville Kia is very professional and friendly. Even though the sales staff knows I am only there for service they are still was told. Everyone at Janesville Kia is very professional and friendly. Even though the sales staff knows I am only there for service they are still happy to answer questions about the vehicles in the showroom. And there is always plenty of hot coffee. More

The service advisor was great with her communication and taking notes on the issues with my vehicle. The issue was with the technician staff. Not only did we have to make two appointments for the same issue taking notes on the issues with my vehicle. The issue was with the technician staff. Not only did we have to make two appointments for the same issue. The technician that took my vehicle for a test drive really didn't take it for a full drive. When I came to pick up the vehicle, I had the technician drive with me to show him the problem. He then acknowledged the issue that was stated at the beginning, he then asked if I wanted to keep my vehicle there another day to take a look at it. This is very aggravating, not only have I had my vehicle there now twice and kept over night, I will again have to do this for a third time. More

Fast service, excellent customer service . The communication was great! Check in great. Picking up was great. The communication was great! Check in great. Picking up was great. More

Professional, friendly and prompt service explained all maintenance required for my vehicle will recommend in the future maintenance required for my vehicle will recommend in the future More

Great job like the fact that they were able to take me to my mom‘s house and wait for my car to be done my mom‘s house and wait for my car to be done More

Everyone is pleasant and ready to help. The noob was done well and in less time than quoted. The noob was done well and in less time than quoted. More

Happy with the brake job, but have a problem with my autostart due to antitheft device. autostart due to antitheft device. More