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Janesville Kia

Janesville, WI

4.1
744 Reviews

3419 Ryan Rd

Janesville, WI

53545

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744 Reviews of Janesville Kia

May 16, 2020

Horrible ethics. We had an appointment to drive / buy a car. The dealership called us twice to confirm. We live 90 minutes away - the vehicle we had an appointment to see was in the process of being sold More

by Pissed off
Recommend Dealer
No
Employees Worked With
Andrew Roberts GM
Jul 06, 2020 -

Janesville Kia responded

Hello, as we mentioned in email communication we do have a lot of new staff which leads to some miscommunications sometimes. It has nothing to do with business ethics. Without you bringing it to our attention we couldn't fix it though so thanks for making us aware. We offered to find a similar vehicle and you had no interest. We hope you found a vehicle that worked, if not you know where to find us :) Have a great day!

March 16, 2019

John Fager in Sales was exceptional to work with I have not had any dealings with the service department since buying my 2012 Equinox in November 2018, but John Fager from the sales department was ex More

by Cindy, Janesville WI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Fager
February 13, 2017

Excellent service department I have had a few wonderful experiences with the Kia service department. Very helpful, go out of their way to follow up and get the job done. Always fr More

by kiafan23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Worley
April 22, 2016

wont belp a customer with a problem We had bought a Kia Sedona last April 2015 with an extended warranty, we came in the next day to cancel, ( we had 72 hours to cancel ), and it's been More

by not satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
teresa, gunny, and a nice guy who did the financing, but he left.
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