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Janesville Kia

Janesville, WI

Overview
Employees
Reviews
Vehicles
4.3
163 Reviews
First of all, it goes without saying (but I’m going to say it anyway) that all of us at Janesville Kia value both your sales and service business. We wouldn’t be here without you and we love to serve the people of Janesville, Beloit, Rockford, Madison and all the towns in between. Your safety is important to us as we continue through this pandemic together. Most everything we have to offer can be arranged digitally. Our digital showroom empowers you to shop from the comfort of your home and makes the car buying experience safe and simple. Just choose a vehicle you’re interested in, pre-qualify in minutes with our credit app, and set up your delivery! It’s that easy at Janesville Kia. If you have any questions or need any additional help, our sales and finance team are available from 8am – 8 pm Mon-Fri and 8am – 5pm on Sat. We are eager to help you schedule a test drive remotely from your home, work, or wherever you are comfortable. Contact us today to discover how you can accomplish your entire transaction from your driveway or kitchen table. We want to be your go-to local dealership for all your sales and service needs. We’re laid back and not pushy but want to make sure you’re 100% happy with our customer service all the time.
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3419 Ryan Rd

Janesville, WI

53545

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Showing 163 reviews

October 13, 2023

I am really happy with my new KIA Sportage that I had to buy a second KIA, a KIA Forte. Everyone at KIA Janesville are very friendly to work with. More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela
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Helpful
October 13, 2023

They are very helpful and friendly when I come in. They get the job done when they promise it. More

by learnedv.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Andrea
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Helpful
September 08, 2023

8 mo ago came to do warranty work on my 2023 kia sportage. Got oil changed tech forgot to add oil next morning brought it back. Was told they would cover anything that came from the tech f'up. 4 mo More

by josealcozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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March 09, 2023

I’ve bought 3 cars from this place. Spend 3 hours there. Got an approval but not in the price range we wanna be in. Then at 930pm the salesman and manager contact us via text saying th More

by mamadolphin77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mr Smith
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November 25, 2022

If I could give 0 stars I would. This dealer is refusing to acknowledge my warranty related concern. I have a 2021 Kia Soul with a known engine problem and this dealer is refusing to More

by Kolbey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brock Patrick
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Helpful 2
November 11, 2022

My husband had a excellent experience with Arben , he followed through with giving us customer service that was saving us money on our interest rate going the extra mile , understanding our financial sit More

by Runner1251@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arben Halipaj , Gorge, Craig
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Helpful
January 15, 2021

I am very happy with my purchase from Janesville Kia. Andy and the rest of the sales staff did a great job answering all my questions. More

by andrewspike50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Roberts
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November 23, 2020

Service scratched my aluminum wheels while putting on new tires, when I showed them they said they were that way? Why would I lie? Stay away for your own good. I'm spreading the word about their disservice. More

by Busman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brock Correa
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Helpful 1
June 24, 2020

Totally agree with previous bad comments Couldn’t agree more with other potential client’s bad comments about ethics. I waited 2 months for a new vehicle to come in and when it arrived, they More

by No Kia from U!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Malinowski
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Jul 06, 2020 -

Janesville Kia responded

We apologize you had a rough experience somewhere but we have never increased price on a customer vehicle after ordering it for them. If you need anything feel free to reach out (608)743-9600. Have a great day!

Helpful 2
May 16, 2020

Horrible ethics. We had an appointment to drive / buy a car. The dealership called us twice to confirm. We live 90 minutes away - the vehicle we had an appointment to see was in the process of being sold More

by Pissed off
Recommend Dealer
No
Employees Worked With
Andrew Roberts GM
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Jul 06, 2020 -

Janesville Kia responded

Hello, as we mentioned in email communication we do have a lot of new staff which leads to some miscommunications sometimes. It has nothing to do with business ethics. Without you bringing it to our attention we couldn't fix it though so thanks for making us aware. We offered to find a similar vehicle and you had no interest. We hope you found a vehicle that worked, if not you know where to find us :) Have a great day!

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