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James Wood Motors, Inc. - Service Center
Decatur, TX
799 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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799 Reviews of James Wood Motors, Inc. - Service Center
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November 06, 2024
They were very professional and knowledgeable handled everything with speed and accuracy and did a really great job matching the colors ! They even detailed it very well I will definitely give them my fu everything with speed and accuracy and did a really great job matching the colors ! They even detailed it very well I will definitely give them my future business and recommendations. More
by JEFFLESTER0413
Verified Customer
November 05, 2024
Service reps are professional, the dealership is clean All work is done in a timely manner All work is done in a timely manner More
by BWRANDOLPH4570
November 05, 2024
They have the best customer service, hands down! ! They are always friendly, knowledgeable and helpful!! ! They are always friendly, knowledgeable and helpful!! More
by TXKRIS1
Employees Worked With
November 03, 2024
Krystal, my maintenance advisor was very professional and friendly. I was there for an oil change. She checked on any manufacturer recalls for my new truck and explained how long it should take. She made my friendly. I was there for an oil change. She checked on any manufacturer recalls for my new truck and explained how long it should take. She made my visit very timely and a pleasant experience. More
by JIMBOS71MEANO
November 03, 2024
Always a great experience with the James Wood Team! We have been doing business, with the Decatur location, since 2011. Highly recommend their Service Department for any of your vehicle needs. Keep We have been doing business, with the Decatur location, since 2011. Highly recommend their Service Department for any of your vehicle needs. Keep up the great work you all!! More
by back4duty
Employees Worked With
November 02, 2024
I like everything put the service charge for credit cards. Just absorb the cost or build it in your price (which is already high IMO). It makes you look cheap and petty. cards. Just absorb the cost or build it in your price (which is already high IMO). It makes you look cheap and petty. More
by RANDYS1
Employees Worked With
November 02, 2024
The most professional and honest dealership I have ever had the pleasure of working with. Everything was explained and the work completed in a timely manner. had the pleasure of working with. Everything was explained and the work completed in a timely manner. More
by jmercer703
Employees Worked With
November 02, 2024
Purchased my car there and have always had it serviced there. Wouldn'tgo anywhere else. Shawn has been my service person each time and goes beyond to take care of my car. there. Wouldn'tgo anywhere else. Shawn has been my service person each time and goes beyond to take care of my car. More
by VCKYTOB
Employees Worked With
November 02, 2024
Jennifer made the process so easy and fast. I dropped off my car and was there maybe 15 minutes and they took care of the rest. They communicated with my insurance and took care of all payment I dropped off my car and was there maybe 15 minutes and they took care of the rest. They communicated with my insurance and took care of all payment and when my car was done it took 5 minutes to pick up. My car was detailed and looked great. Thank you Jennifer for being fast and efficient. Also when I picked up my car Jennifer was out there detailing the cars and working hard. More
by KARI_FLANAGAN
Employees Worked With
October 31, 2024
They are great! They always take good care of me. Always keeping me informed of what they do to my vehicle They always take good care of me. Always keeping me informed of what they do to my vehicle More
by PGMCDANIEL65
