James Wood Motors, Inc. - Service Center

Good service and started to work at appointed time. All dealerships I have been to have a problem with washing cars in a timely manner. Vehicle was at car wash for 30 minutes and still wasn’t washed. All dealerships I have been to have a problem with washing cars in a timely manner. Vehicle was at car wash for 30 minutes and still wasn’t washed. More

Placed our Tahoe at James Wood Decatur, Texas for routine maintenance. Our professional Service Advisor Mr. Bryan Stanley greeted me by Name, smile and a handshake. We reviewed the items on my list and I w maintenance. Our professional Service Advisor Mr. Bryan Stanley greeted me by Name, smile and a handshake. We reviewed the items on my list and I was off. After carefully resurfacing our front brake rotors, tightening up the emergency brake pedal, performing an Oil, Filter and Tire Rotation, our car was washed and made ready for pickup. Mr. Stanley called me to advise she was ready to go. I enjoy the personal service we receive at James Wood, Decatur, Texas. More

We had an appointment for an oil change and tire rotation. It took two hours to complete. In the time we waited, at least 4 other customers came in and left. What happened?????? rotation. It took two hours to complete. In the time we waited, at least 4 other customers came in and left. What happened?????? More

Always a pleasure taking the car and getting what I need done or ask for with no trouble done or ask for with no trouble More