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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
831 Reviews

831 Reviews of James Wood Motors, Inc. - Service Center

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June 30, 2023

Been with them since they started and plan on staying with them. Good folks and good service. More

by ahcrawford0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hooit
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Jul 03, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 29, 2023

Came in got it done no problems everything went good swan was good and nice More

by JPIRTLE666
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 30, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 28, 2023

I always have a very satisfying experience when I go to James Woods for sales or service and I would highly recommend them to family and friends and have many times. More

by DANA4TEX
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
Report | Print
Jun 30, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for this awesome review! I work hard to meet expectations like yours, and I'm happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 27, 2023

Excellant service, repairs completed on time. in and out as planned. Awaiting the last module More

by dsneed
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 27, 2023

My Silverado was finished on the day promised and it was detailed which is important with all the blowing sand. More

by KWB178
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Clark
Report | Print
Jun 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. I'm glad to hear that you felt the James Wood Chevrolet Buick GMC Decatur team went above and beyond to help out with your vehicle needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 26, 2023

Always a great experience. Wonderful people and service. Have dealt with them for years and will continue to. More

by PENSTAPP2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jennifer in body shop
Report | Print
Jun 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the feedback! We are happy to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 25, 2023

They let you know on the progress of the work being done on your car. Very good dealership. More

by SONNY.GOODE
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jun 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Sonny, thank you for sharing this great feedback with us. I feel our service department is what makes James Wood Chevrolet Buick GMC Decatur special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 24, 2023

The best service department ever! Cannot beat this dealership. Goes above and beyond the call. More

by anna1965baby
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Karen Pattison and Zach Rhine
Report | Print
Jun 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving this wonderful feedback, Anna! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 24, 2023

Extremely professional and nice, took the time and listen to all my questions and answered them all. More

by twilanelon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shaun Hoe in service
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Jun 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 24, 2023

Zach has been my Service Manager for years. They are Always efficient and courteous. Good service. More

by LORO541
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
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Jun 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review, Loro! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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