James Wood Motors, Inc. - Service Center
Decatur, TX
899 Reviews of James Wood Motors, Inc. - Service Center
James Wood service department is the best around. I have 100% confidence that when I take my vehicle in to be serviced, that everything will be fixed right the first time and my vehicle will come bac I have 100% confidence that when I take my vehicle in to be serviced, that everything will be fixed right the first time and my vehicle will come back to me in great shape. Brian Stanley has is an outstanding asset to James Wood service. He's been there forever and his expertise, knowledge, customer service is second to none. More
I’ve been a customer of. James Wood since 1989. I’ve lost count of how many vehicles we have purchased in all those years and there have been many. There has NEVER been any p James Wood since 1989. I’ve lost count of how many vehicles we have purchased in all those years and there have been many. There has NEVER been any problem that wasn’t resolved when a vehicle had to go in for service. It was even extremely rare for there to be a problem. If I know anyone looking for a new vehicle, I will always recommend James Wood More
James Wood always does a great job. They have a great service center. Fast service center. They have a great service center. Fast service center. More
2 hours and 20 minutes for an oil change seems a bit excessive since I made an appointment a week in advance. My truck sat for 20 minutes in the arrival bay before it was ever taken back for the oil cha excessive since I made an appointment a week in advance. My truck sat for 20 minutes in the arrival bay before it was ever taken back for the oil change. What is the point in making the appointment? More
We are always relieved and happy to have Shawn for our service representative. He takes the time time to listen to our concerns and is efficient in providing a remedy. We feel valued as customers and it service representative. He takes the time time to listen to our concerns and is efficient in providing a remedy. We feel valued as customers and it is a good experience. Shawn is an excellent representative for James Wood. More
On the day I chose the have our Equinox serviced I was not able to be one of the first in line - I did not get there until after 9:00am. Zack Rhine let me know the wait would be long and offered to get m not able to be one of the first in line - I did not get there until after 9:00am. Zack Rhine let me know the wait would be long and offered to get me a ride home and bring me back when it was ready. One of the "chase" drivers, Leonard Shelton, was my driver both ways. What Zack did let me get the Equinox serviced and freed me up to do other things at home. Thanks Zack. Stanley Smith More
Always excellant service. ..Service department is top notch. Sales department is second to none. Finance guys are easy to work with. ..Service department is top notch. Sales department is second to none. Finance guys are easy to work with. More