James Wood Motors, Inc. - Service Center
Decatur, TX
832 Reviews of James Wood Motors, Inc. - Service Center
Since I purchased my truck in 2019 I’ve never had no problems. Christina in the Service department has always taken care of me and my daughter just bought a 2023 from y’all and she’s taking care of her problems. Christina in the Service department has always taken care of me and my daughter just bought a 2023 from y’all and she’s taking care of her too. More
Great place they go out of their way to get you what you want. Ask for Thomas is he awsome. want. Ask for Thomas is he awsome. More
They had my truck (warranty) for almost 30 days after making an appointment. They replaced the turbocharger. They ended up removing the cab of the truck because of broken bolts. They told me that all making an appointment. They replaced the turbocharger. They ended up removing the cab of the truck because of broken bolts. They told me that all work would be detailed on the invoice. When I recieved the invoice it said they had r & rd the turbocharger. No mention of additional repairs made or procedures. Service advisor got bowed up at me when I was at cashier paying me. All I wanted was a record of what was done. I will take my family's business elsewhere. Too bad. More
James Wood motors is my choice for all my automotive and service needs. Always a pleasure to work with. service needs. Always a pleasure to work with. More
Always a great experience having my car serviced here. I really like the reminders for services. I really like the reminders for services. More
Me and my daughter was looking for a car so she could go to work and the sale associate in the use cars help so very much and got her in a great car. I always had great service from James Wood and love my G to work and the sale associate in the use cars help so very much and got her in a great car. I always had great service from James Wood and love my GMC. More
Appointment was for a windshield repair from a rock chip. Car was there pretty much all day. The “repair” itself is little to be desired. It looks the same. Other than seeing a small drill out section in the Car was there pretty much all day. The “repair” itself is little to be desired. It looks the same. Other than seeing a small drill out section in the center of it, I’d not have known it’s been “repaired”. As is, I’m having issues when the sun hits it just right and causes a glare. This is not a service I will be returning to the dealership for. Safelite has now repaired a different rock chip, which was larger, and is almost invisible now. More