James Wood Motors, Inc. - Service Center

Lack of communication. Scheduled an appointment and truck was on the lot for 3 weeks. Not one of the 3 service advisors I talked to had the same story. I was then told i Scheduled an appointment and truck was on the lot for 3 weeks. Not one of the 3 service advisors I talked to had the same story. I was then told it was ready for pickup. The next day I arrived and it was not ready…I took it anyway. More

Fast ,courteous and professional. Made my running board install a priority. Looks great on the truck. Made my running board install a priority. Looks great on the truck. More

Always get professional experience when I bring my truck up to the dealership. I feel like my truck is in good hands each time. Thank you Bryan Stanley for keeping me updated on the progress of my truck mai up to the dealership. I feel like my truck is in good hands each time. Thank you Bryan Stanley for keeping me updated on the progress of my truck maintenance and answering my questions. More

Good job and done quickly, more expensive than I thought it would be. But do in a timely manner it would be. But do in a timely manner More

This Service Center is excellent. The employees are very knowledgeable and they are really focused on serving their customers. The employees are very knowledgeable and they are really focused on serving their customers. More

Completely satisfied, job well performed with great customer service. Highly recommended to use and fast service customer service. Highly recommended to use and fast service More

Fairly quick with getting oil change with a bonus vehicle wash after, would use them again wash after, would use them again More

Very helpful, courteous, friendly, and the female service writer is very good looking, even if she is my niece! writer is very good looking, even if she is my niece! More

awesome service and always so friendly , everybody ! ! was kinda mad why i bought a truck 33 miles from our home in watauga tx , 2 wks to fix my truck !!! awesome in town would be 4-5 wks before they co ! was kinda mad why i bought a truck 33 miles from our home in watauga tx , 2 wks to fix my truck !!! awesome in town would be 4-5 wks before they could even look at it ??? thats crazy , thats why i bought my truck from the # 1 dealer in texas in my eyes !!! thank you for what you do thats great customer service an you take of my truck !!! keep doing what your doing dont change a thing !! More

Absolutely amazing dealership. From the point of sale all the way to service - unlike any other dealership I've ever worked with - and I'm 62! I'll never buy from any other dealer. From the point of sale all the way to service - unlike any other dealership I've ever worked with - and I'm 62! I'll never buy from any other dealer. Friendly, professional, attentive and well informed to truly help. More