James Wood Motors, Inc. - Service Center
Decatur, TX
900 Reviews of James Wood Motors, Inc. - Service Center
Rocco has helped me several times and each time he's been very helpful. Highly recommend if you're looking to buy a new vehicle. very helpful. Highly recommend if you're looking to buy a new vehicle. More
Rip off. James Wood Service only cares about making money, not taking care of its customers. $160 for a "diagnostic" on a reoccurring issue that should have b James Wood Service only cares about making money, not taking care of its customers. $160 for a "diagnostic" on a reoccurring issue that should have been covered under warranty. Was told it was likely a warranty issue, but when it was all said and done (3 hours later) they told me it was a simple fix that wasn't covered. Would have been nice to know that ahead of time and had they been honest brokers (Zach), would have given me the option. Spoke to a service manager (Nick) afterwards who told me he would look into it, and call me back, never did. Thanks, I'll take my business elsewhere as your warranty program is a rip off. More
Very responsive to my needs had told me approximately how long it would take and it was that or less very friendly and very professional and how the repair went. I am very pleased. long it would take and it was that or less very friendly and very professional and how the repair went. I am very pleased. More
Always smooth and quick process. They explain everything and are always easy to work with They explain everything and are always easy to work with More
They got me right in and out. Service was great. Rotated my tires and changed my oil plus checked my truck out for its 50000 check up. Service was great. Rotated my tires and changed my oil plus checked my truck out for its 50000 check up. More
Took my car in to replace two small pieces that had broke off & I waited for completion! So happy it was finished in a short time!! I’m very pleased with James Woods Service! Thanks a bunch!! off & I waited for completion! So happy it was finished in a short time!! I’m very pleased with James Woods Service! Thanks a bunch!! More