James Wood Motors, Inc. - Service Center

Professional, yet friendly people. They honestly appreciate you and your business. From the sales staff to the financial team and service department, you will find none better. They honestly appreciate you and your business. From the sales staff to the financial team and service department, you will find none better. More

Great service experience. Everyone was friendly, knowledgeable and the entire process was much quicker than expected. Will definitely keep coming back. Everyone was friendly, knowledgeable and the entire process was much quicker than expected. Will definitely keep coming back. More

Always a pleasure getting service here at James Wood Motors in Decatur! Bryan Stanley is always super nice and courteous, and the best part is my car is usually ready before the time Bryan tells me! Tha Motors in Decatur! Bryan Stanley is always super nice and courteous, and the best part is my car is usually ready before the time Bryan tells me! Thank you! More

I got home and found a broken screw on my Air filter housing cover.. tks housing cover.. tks More

We bought 3 vehicles from James Woods and have had excellent experience and service there. All of the staff is very friendly and helpful. excellent experience and service there. All of the staff is very friendly and helpful. More

Bryan and Andrew have been instrumental at valeting our vehicle when service is needed. They are reliable and timely. James Wood Motors is very helpful and friendly. vehicle when service is needed. They are reliable and timely. James Wood Motors is very helpful and friendly. More

Bryan was professional, courteous and provided quality service. The administrative assistants were courteous and helpful. service. The administrative assistants were courteous and helpful. More

Service advisor Zach Rhine is great. Very responsive and personable to work with. No fault of Zach's or the dealer, but the availability of loaner cars is challenging. In today's Very responsive and personable to work with. No fault of Zach's or the dealer, but the availability of loaner cars is challenging. In today's world, people cannot be without a vehicle so the availability of loaner cars is important on choosing where to have service performed (especially when you buy a new car and expect it not be in the shop during warranty period). More

Really didn’t help me at all. I purchased a new truck had trouble with it. They acted like they didn’t want nothing to do with it. I purchased a new truck had trouble with it. They acted like they didn’t want nothing to do with it. More

My wife waited nearly two hours on her truck for oil change and rotation. It takes longer each time we go in. change and rotation. It takes longer each time we go in. More