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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
837 Reviews

837 Reviews of James Wood Motors, Inc. - Service Center

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September 01, 2023

Good job and done quickly, more expensive than I thought it would be. But do in a timely manner More

by RPERKINS930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Sep 03, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 31, 2023

This Service Center is excellent. The employees are very knowledgeable and they are really focused on serving their customers. More

by CARHOBBYIST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stanley
Sep 01, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. I feel our service department is what makes James Wood Chevrolet Buick GMC Decatur special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 30, 2023

Completely satisfied, job well performed with great customer service. Highly recommended to use and fast service More

by KACIE1586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
Sep 01, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 30, 2023

Fairly quick with getting oil change with a bonus vehicle wash after, would use them again More

by michael.galligan00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
Sep 01, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 30, 2023

Very helpful, courteous, friendly, and the female service writer is very good looking, even if she is my niece! More

by FLHAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Lesley
Sep 01, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 26, 2023

awesome service and always so friendly , everybody ! ! was kinda mad why i bought a truck 33 miles from our home in watauga tx , 2 wks to fix my truck !!! awesome in town would be 4-5 wks before they co More

by wataugapaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bryan in service dept
Aug 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from James Wood Chevrolet Buick GMC Decatur. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 26, 2023

Absolutely amazing dealership. From the point of sale all the way to service - unlike any other dealership I've ever worked with - and I'm 62! I'll never buy from any other dealer. More

by KEVEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department this trip
Aug 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 26, 2023

I will never use any other GMC dealership as long as I have an option. The people I have referred to James Wood have had the same experience. More

by marklisagay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone I have been in contact with
Aug 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 26, 2023

James Wood service department is the best around. I have 100% confidence that when I take my vehicle in to be serviced, that everything will be fixed right the first time and my vehicle will come bac More

by CUDABACK169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Buick GMC Decatur. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 26, 2023

I’ve been a customer of. James Wood since 1989. I’ve lost count of how many vehicles we have purchased in all those years and there have been many. There has NEVER been any p More

by lyndablocker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I cannot thank you enough for your wonderful review of James Wood Chevrolet Buick GMC Decatur and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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