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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
837 Reviews

837 Reviews of James Wood Motors, Inc. - Service Center

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November 10, 2023

Very responsive to my needs had told me approximately how long it would take and it was that or less very friendly and very professional and how the repair went. I am very pleased. More

by donna_corley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Donna, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from James Wood Chevrolet Buick GMC Decatur. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 10, 2023

The service I receive from James Wood is excellent! They always do a quality job! More

by SAHCOLBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Service Advisor
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Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 10, 2023

Always smooth and quick process. They explain everything and are always easy to work with More

by cwalsh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us. I'm glad to hear that you had a smooth and easy experience with our service department. Please let me know if there is anything else that we can assist you with. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 10, 2023

Excellent service by Andrew in your services depth. Arranged for tow truck and called to review what was needed. More

by stardusternana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in Service Dept.
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Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out to us and letting us know about your recent visit. I appreciate everything Andrew does for James Wood Motors and our customers. Hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 09, 2023

They got me right in and out. Service was great. Rotated my tires and changed my oil plus checked my truck out for its 50000 check up. More

by TELSBRAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 09, 2023

Took my car in to replace two small pieces that had broke off & I waited for completion! So happy it was finished in a short time!! I’m very pleased with James Woods Service! Thanks a bunch!! More

by phylliswilson48
Recommend Dealer
Yes
Employees Worked With
Zack in Service
Report | Print
Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let me know how happy you are with your experience, Phyllis! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 07, 2023

Everyone here is so friendly and courteous. We are always greeted by name and welcomed. More

by DONNAWARLICK51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Donna, thank you for writing this amazing review for our team! At James Wood Chevrolet Buick GMC Decatur, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 07, 2023

Great service. I have had no issues with any maintenance they have performed on my truck. I will happily use them for major maint in the future. More

by RAY.JASON.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember my service managers name.
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Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Ray, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from James Wood Chevrolet Buick GMC Decatur. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 07, 2023

Brian always makes sure I am taken care of! The service center is always great More

by RTASBMCLAIN2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stanley
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Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 04, 2023

Friendly, informative, and their prices are very comparable with other mechanical shops I’ve dealt with. More

by Scotberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rhine
Report | Print
Nov 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you working with our service department to keep your vehicle in tip-top shape, Scot. Please don't hesitate to call if I can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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