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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
840 Reviews

840 Reviews of James Wood Motors, Inc. - Service Center

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January 31, 2024

Over the years the service people are excellent they all know me by my first name! I have had many new cars and trucks all driven to well over 100k with almost most no trouble. Oil changes and routine main More

by treesandquail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Hello and thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 30, 2024

Always quick and courteous service at reasonable prices. Scheduling is very easy. Advisors are always ready to serve you. More

by LYLES37.LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 30, 2024

Shawn Hope in service is always dependable and able to meet our needs with patience. Shawn is very knowledgeable and up to date on service issues. More

by DOROTHYKARNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
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Feb 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Buick GMC Decatur team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 28, 2024

Everyone was exceptionally attentive to the necessary details in making sure I got a great deal at the right price . Thank you James Wood sales staff. More

by r.r.caruthers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

First and foremost thank you so much for leaving this fantastic review! At James Wood Chevrolet Buick GMC Decatur, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 28, 2024

Great service! I have bought several vehicles from James Wood, because their service is so good!! More

by revjeffwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Jeff, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 28, 2024

Top notch Service Department. Top notch Service Department . Great people and great mechanics. Here’s your fifteen words. More

by LIVE2FLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 28, 2024

Nice waiting area, have always done a excellent job on all my vehicles I have purchased from them More

by carpittz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 27, 2024

Very prompt and polite. They always go above and beyond. The prices are very fair also. More

by GREGANDJULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 27, 2024

Made my purchase easy and quick. No problems or issues throughout the process from start to finish. More

by randy.sherman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Randy, thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 27, 2024

Friendly service pleasant staff timely delivery, after many years of business still some recognized faces More

by MARK1957JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Mark, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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