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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
797 Reviews

797 Reviews of James Wood Motors, Inc. - Service Center

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December 03, 2024

Service requested and Service provided as planned. Zach took care of the problem - Great Job! More

by WIROMOORE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that Zach was able to take care of your service needs at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 02, 2024

Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy More

by SHAKEY6959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Shawn consistently provides excellent service for you at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty over the years and look forward to seeing you again for your future service needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 02, 2024

Fast service and the staff was very courteous. Waiting area was nice and clean too. More

by MIKEM34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your feedback about the fast service and courteous staff at James Wood Chevrolet Buick GMC Decatur. I'm glad to hear you found our waiting area nice and clean. I look forward to serving you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 02, 2024

Krystal Gipson is the best ! She was verry dilligent in getting my truck's check engine light fixed before my warranty was up. Truck is fixed and better than ever. More

by donaldm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Krystal was diligent in getting your truck's check engine light fixed before your warranty was up. It's great to know that your truck is running better than ever! I appreciate your support and look forward to assisting you again at James Wood Chevrolet Buick GMC Decatur. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 02, 2024

Very clean and neat. The service department is always helpful and friendly. Never pressured to buy or do more. More

by RRGUNNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur to be helpful and friendly, and that you appreciated the clean and neat environment. Your comfort and satisfaction are our top priorities. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 01, 2024

I do not want to make a comment. Why is this mandatory for review of the service? More

by klt0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We appreciate you taking the time to rate James Wood Chevrolet Buick GMC Decatur. Your opinion matters to us, and we look forward to assisting you in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 01, 2024

Sean is the best. He kept me informed and advised me on the best repair options. He made a stressful situation less so. More

by gajojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Sean provided you with excellent service and support during your repair visit at James Wood Chevrolet Buick GMC Decatur. Our team strives to make every experience as smooth as possible. We appreciate your feedback and hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 01, 2024

Friendly and personable. Keeps customers best interest in mind. Not any more words. Thank you... More

by ANNRIPLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you found our team friendly and personable at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and we look forward to serving you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 01, 2024

Bryan Stanley always make sure my vehicle is taken care of any needed service or repairs . More

by WICKERCREW5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're glad to hear that Bryan has been taking great care of your vehicle and ensuring it receives the necessary service and repairs. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and it’s great to know that Bryan is making a positive impact. We look forward to seeing you again for your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 01, 2024

Good experience and highly recommend! Good customer service! They are very knowledgeable and informative on the type of vehicle you want to purchase. More

by ERMABOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We greatly appreciate your kind words about our customer service and the knowledgeable team at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you had a good experience. We hope to assist you again in the future, and please feel free to share your experience with others! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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