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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
796 Reviews

796 Reviews of James Wood Motors, Inc. - Service Center

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December 13, 2024

This was a amazing experience for me and my wife, we are so greatful for the customer care and the ease of buying a vehicle from these guys, it was a exceptional experience More

by SHUNTEHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for sharing your wonderful experience! I'm thrilled to hear that you and your wife found the customer care and the vehicle buying process at James Wood Chevrolet Buick GMC Decatur to be exceptional. Your kind words mean a lot to me! I look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2024

Great service and did a great job checking my car out. Thank you Sean for working on my car More

by JOAN_MARICLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you received great service at James Wood Chevrolet Buick GMC Decatur. I appreciate you acknowledging Sean's work on your car. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

James Wood dealership is the highest rated in my book. That are all so friendly and always ready to help me with any questions I may have. Rocco, is the best salesman. I have been with him for years. Tha More

by sue_dwtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that James Wood Chevrolet Buick GMC Decatur has earned the highest rating in your book. It's great to know that Rocco has provided you with excellent service over the years. I truly appreciate your kind words and your continued support. Wishing you a Merry Christmas as well! I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2024

Great service every time. Friendly people and knowledgeable mechanics. I will continue to bring my cars to this dealership. More

by mleehelms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic feedback! I'm thrilled to hear that you consistently receive great service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly and knowledgeable, and I look forward to continuing to serve you and your cars in the future. Please come see us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 12, 2024

James Woods Motors is a reliable dealership I can trust to service my truck with care More

by LMORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you find James Wood Chevrolet Buick GMC Decatur to be a reliable dealership for servicing your truck. I appreciate your trust in us and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 11, 2024

Shawn Hooe is my service writer and he is the best he gets me in and out in a timely manner thank you. More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback about James Wood Chevrolet Buick GMC Decatur! I'm thrilled to hear that Shawn provided you with excellent service and made your experience efficient. I appreciate your support and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 11, 2024

Great Service--able to come early and wait--always get out quickly. Satisfied with service from Bryan & all staff More

by PMARTIN0409
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you received great service and were satisfied with the support from Bryan and our team at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words and look forward to serving you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 10, 2024

Service personnel are a pleasure to work with and are always friendly and helpful. We normally deal with Shawn Hooe. More

by EBKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re delighted to hear that you find our service personnel friendly and helpful, and it's great to know Shawn Hooe has made a positive impact during your visits. We appreciate your trust in James Wood Chevrolet Buick GMC Decatur and look forward to serving you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 08, 2024

James Wood folks treat their customers like family. They are my dealership of choice in the DFW Metroplex. I don’t think you will be disappointed when you go to James Wood! More

by txboygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you feel like family at James Wood Chevrolet Buick GMC Decatur. Being your dealership of choice in the DFW Metroplex means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 06, 2024

Very efficient and take very good care of customers. Always able to meet the needs we might have when we get our truck serviced. More

by MIKEANDROBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you find our service efficient and that we are able to meet your needs when servicing your truck. At James Wood Chevrolet Buick GMC Decatur, I strive to provide the best care for our customers. I appreciate your feedback and look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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