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James Wood Motors, Inc. - Service Center
Decatur, TX
801 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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801 Reviews of James Wood Motors, Inc. - Service Center
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October 24, 2024
I like to have dealerships work on my truck, and the price doesn’t really bother me. But It seems like The service process is like the buying process. Take your vehicle back, and then draw the timeline price doesn’t really bother me. But It seems like The service process is like the buying process. Take your vehicle back, and then draw the timeline out. I understand the 50 point inspection process, but oil change should be quicker. And once the vehicles in the back you have no option but to wait. I’m not a big fan of catching a release when you want to. More
by BARNEYPRDS
Verified CustomerEmployees Worked With
October 23, 2024
Great service; good relationship with the service manager. Loaner car was great! Bryan Stanley did a great job! manager. Loaner car was great! Bryan Stanley did a great job! More
by WES17
Employees Worked With
October 23, 2024
Krystal took very good care of me and my 2024 GMC SIERRA. Work was completed early, which allowed me plenty of time to get home sooner than I expected. Work was completed early, which allowed me plenty of time to get home sooner than I expected. More
by DOD.LEE
Employees Worked With
October 22, 2024
Very good overall. Everyone is very accommodating and informative. Thank you for being there for the community. Everyone is very accommodating and informative. Thank you for being there for the community. More
by MADISONBARRIE1
Employees Worked With
October 21, 2024
Dropped my car off at 10am for a 3hr job and at 5pm the car wasn’t even scheduled to be worked on that day so we took the car because we needed it. I eve n asked when they closed when I dropped it off. car wasn’t even scheduled to be worked on that day so we took the car because we needed it. I eve n asked when they closed when I dropped it off. More
by LARY1989
Employees Worked With
October 19, 2024
The service department at James Wood delivers exceptional service every time I’m there! Thank you. service every time I’m there! Thank you. More
by KG7723
Employees Worked With
October 19, 2024
Staff is courteous and knowledgeable of problems. Keep customer informed of progress. Would recommend to family and friends. Keep customer informed of progress. Would recommend to family and friends. More
by DARKHORSE011
Employees Worked With
October 19, 2024
Thank you Shawn & all the staff there at James Wood Motors for yet another pleasant experience. Shawn is always such a delight to work with & his attention to detail & watching out for our best interes Motors for yet another pleasant experience. Shawn is always such a delight to work with & his attention to detail & watching out for our best interests is always greatly appreciated. More
by DLEATHERMAN614
Employees Worked With
October 19, 2024
Great Customer Service! Everyone is so nice and Kristal is great with the service department! She keeps me updated all throughout my service! Highly recommend! Everyone is so nice and Kristal is great with the service department! She keeps me updated all throughout my service! Highly recommend! More
by Mackoy Hillary
October 19, 2024
The service department was very considerate and helpful. They are very friendly and knowledgeable of what needs to be done. They are very friendly and knowledgeable of what needs to be done. More
by CORDELIA.HOLCOMB
