Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
James Wood Motors, Inc. - Service Center
Decatur, TX
796 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
796 Reviews of James Wood Motors, Inc. - Service Center
Sort by
December 21, 2024
The best service center and staff! They always take care of me efficiently & with professionalism. I appreciate Shawn & everyone there. They always take care of me efficiently & with professionalism. I appreciate Shawn & everyone there. More
by DLEATHERMAN614
Verified CustomerEmployees Worked With
December 21, 2024
It is sad that the days of service has decreased to doing the minimum to get by. American car companies use to return your car cleaned inside and out with all fluid items filled including gas. Some foreign v the minimum to get by. American car companies use to return your car cleaned inside and out with all fluid items filled including gas. Some foreign vehicle companies still do this. This service makes the customer feel special and your service the talk of the town. I miss those days long past. More
by BILL113068
Employees Worked With
December 21, 2024
Great job by Shawn Hooe handling the repairs and the technicians that completed the work. technicians that completed the work. More
by DOMAINDIRK
Employees Worked With
December 20, 2024
They did a wonderful job where they worked but left a 3x2,5 inch hole not repaired in the from bumper..... 3x2,5 inch hole not repaired in the from bumper..... More
by Robert Marlett
Employees Worked With
December 18, 2024
Bryan communicated well and had my vehicle ready quickly. The service department makes car care easy!! The service department makes car care easy!! More
by tmirelesgraham
Employees Worked With
December 17, 2024
Bryan Stanley my service writer helped me get the routine service that I was looking for. I love the fact that James Wood Motors in Decatur, Texas has that small town recognition, but they deliver big town service that I was looking for. I love the fact that James Wood Motors in Decatur, Texas has that small town recognition, but they deliver big town results. James Wood Motors has been preferred dealer of choice since 2007. It's nice to be known by face and name. I trust James Woods Motors to do my work right the first time. If you have not tried James Wood Motors, please do so. Nice to see Paul Johnson in the service drive. More
by robcox15
December 17, 2024
I keep coming back. The service is great and done right on time every time. The service is great and done right on time every time. More
by SALLY297
December 14, 2024
Everyone is courteous and efficient. Brian is thorough in explaining what was done. The waiting area is comfortable and wait time is reasonable. Brian is thorough in explaining what was done. The waiting area is comfortable and wait time is reasonable. More
by CHARANITA
Employees Worked With
December 13, 2024
Oil change and tire rotation done in reasonable and professional time. Vehicle had only minor service. professional time. Vehicle had only minor service. More
by RSEEDS0
