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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
1,026 Reviews

1,026 Reviews of James Wood Motors, Inc. - Service Center

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June 24, 2025

Friendly and oil change with tire rotation done in a timely manner. Better service compared to last gmc dealer ship I went to. More

by BBL11410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Harbour
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Jun 24, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm glad to know you had a friendly experience with the oil change and tire rotation at James Wood Chevrolet Buick GMC Decatur. It's our goal to provide top-notch service, and it's great we exceeded your previous experience. We look forward to welcoming you back for your next visit. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 24, 2025

I have been going to James Wood Motors in Decatur since 2012. Always a pleasure working with Shawn. He's pleasant, courteous, dependable and informative regarding my car's service/maintenance needs. I hav More

by teresaddavenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Teresa! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 2012. It’s great to hear that Shawn has been such a positive part of your experience, providing you with dependable service and information about your vehicle’s needs. We’re delighted that you have confidence in our work and are pleased with the service you’ve received. We look forward to continuing to serve you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 22, 2025

well well well well well well well well well well well well well well well More

by dgreen16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! At James Wood Chevrolet Buick GMC Decatur, we appreciate all feedback, and it's good to know that everything went well during your visit. If there's anything specific you'd like to share or ask, please feel free to reach out. We look forward to assisting you! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 22, 2025

They are always professional, courteous and keep me informed throughout my service appointment. I always leaves pleased More

by Maria M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Maria! We truly appreciate your kind words about the professionalism and courtesy you experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that you feel informed throughout your service appointments and leave pleased. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 21, 2025

Bryan did a Great service and friendly. The casher was very helpful and did an outstanding job. Thanks to the Service department. More

by M FISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Miller sales
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Jun 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about Bryan, our service team and cashier at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that you had a positive experience. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 19, 2025

Lee worked great at getting us the best deal! It was a timesaver with him personally delivering the units to us! Thanks Lee! More

by rcapps0
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Lee was able to assist you in getting the best deal and that his personal delivery made the process easier for you. At James Wood Chevrolet Buick GMC Decatur, we strive to provide a seamless experience for our customers. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 19, 2025

I don't want to write 15 words, Bryan,did a good job as usual.Thanks More

by BILLPEGGY.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear Bryan did a great job for you. We appreciate your support of James Wood Chevrolet Buick GMC Decatur and look forward to assisting you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 18, 2025

Dawson was very helpful on my windshield fluid problem . And had my truck delivered and vacuumed for mr More

by SANDRA.PETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Sandra! We're thrilled to hear that Dawson was able to assist you with your windshield fluid issue and ensure your truck was delivered cleaned and vacuumed. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 18, 2025

I would recommend this service dept to others. Kind courteous and seemed very professional and seemed to have knowledge about sefvices More

by RONSMITHRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their name
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Jun 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We appreciate your recommendation and are glad to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur to be kind, courteous, and knowledgeable. We strive to provide professional service to all our customers. We look forward to seeing you again soon!

June 18, 2025

I was very pleased with the service very friendly and helpful. Did not have to wait long. More

by GRANNYVICKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and efficient service, and it's great to know we met your expectations. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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