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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,384 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,387 reviews

April 13, 2025

Buying the truck was a very easy experience. Clay was very helpful and made the process very quick and easy. More

by alvinmeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Alvin! We're thrilled to hear that buying your truck was a smooth experience and that Clay was able to assist you effectively. At James Wood Chevrolet Buick GMC Decatur, we strive to make the car-buying process as easy as possible. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 13, 2025

Very fast and seamless process with a professional and friendly staff. I would recommend this dealership. More

by mdash7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We appreciate your recommendation and are glad to hear that you had a fast and seamless experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide professional and friendly service to all our customers. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 13, 2025

Recall work was scheduled and completed without a hitch. Only issue is I couldn’t get a good explanation of what the purpose of the recall was for and what this fix did to the actual transmission. After the More

by CLAYTONCAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback regarding your recent recall service at James Wood Chevrolet Buick GMC Decatur. I appreciate you taking the time to share your experience. While I'm glad to hear the work was completed smoothly, I understand your concerns regarding the explanation of the recall and the software update's effects on your transmission. I encourage you to reach out directly to our service department, as they can provide a detailed explanation and address any oddities you're experiencing with the shifting. We value your satisfaction and want to ensure you have a positive experience. Thank you for choosing us, and I hope to see you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 12, 2025

Found what we needed and it was hassle free. Everyone there were very nice and got things done. More

by COLLINSN806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
Apr 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you found what you needed and had a hassle-free experience at James Wood Chevrolet Buick GMC Decatur. Our team always strives to provide excellent service, and it's great to know they made a positive impression. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 12, 2025

TopShelf service ……Shawn Hooe was awesome…. Great job. I will be going back to conduct future business. More

by Wilson.dale123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Wilson! We are glad to hear that you had a great experience with Shawn at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again for your future automotive needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 12, 2025

This is truck number 3 from James Wood, exceptional service and very simple process. Quick and painless, Ingot exactly what I wanted. More

by etolson13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had an exceptional experience with us at James Wood Chevrolet Buick GMC Decatur while purchasing your third truck. It’s great to know that the process was quick and simple, and that you got exactly what you wanted. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 12, 2025

Always a great experience at James Wood. Our Family has been doing business with them - since 2011. They are our go to GM Dealership. Whether sales or service. Give them a chance and I a More

by back4duty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We truly appreciate your loyalty over the years and are thrilled to be your go-to GM dealership since 2011. We're committed to providing excellent service in both sales and service. We look forward to continuing to earn your business and helping your family for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 12, 2025

From the first time I called and spoke to Derek I knew my new truck order would be fulfilled and with the help of Jeff it became true, thanks to both of them. I am really happy. More

by daveec64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! We’re thrilled to hear about your positive experience with Derek and Jeff at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and we’re delighted that your new truck order was fulfilled. We appreciate your support and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 10, 2025

Everyone was on the ball to communicate the status of the service visit the whole time I was there. Pretty clear on next services needed. More

by dwhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! It's great to know you had a positive experience with our team at James Wood Chevrolet Buick GMC Decatur. Communication is key, and we're glad that we could keep you informed during your service visit. We look forward to seeing you again for your next services! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 10, 2025

Fast and efficient service. Everyone was very courteous and helpful. Went over the service recommendations and when to service again based on my usage. More

by robsimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mayfield
Apr 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you received fast and efficient service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being courteous and helpful, and we’re glad you felt supported with your service recommendations. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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