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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,384 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,384 reviews

April 19, 2025

All good. Quick and efficient, helpful, professional and polite. They were able to resolve an add-on problem at the visit as well. More

by cdepac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was quick and efficient. Our team strives to provide professional and helpful service, and we're glad we could resolve the add-on problem during your visit. We appreciate your feedback and look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

April 18, 2025

I have never bought a pre-owned vehicle. But everyone at the dealership made me so comfortable and was so helpful. I already knew which vehicle I wanted. Lanny Loescher was my salesman & More

by diblet6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanny Loescher (Certified Pre-Owned Sales)
Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to know that Lanny made you feel comfortable and helped you through the process, especially with the transition from your 2016 Enclave. We truly appreciate your loyalty since the 1990s. We look forward to seeing you again and assisting you with any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2025

The staff was professional and fair. I shopped around , I went to 4 dealership in about a 90 mile radius and James Woods gave me the best deal. More

by KASHAFFER15
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter and Steve.
Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you found James Wood Chevrolet Buick GMC Decatur to be professional and fair, and that we could provide you with the best deal after your extensive shopping. We appreciate your trust in us and hope to see you again for your future vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2025

Professional and fair. I appreciate Steve and his crew in the service department. I shopped around and found the best available deal there at James Woods. More

by KASHAFFER15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Steve and our service team at James Wood Chevrolet Buick GMC Decatur. It’s great to know you found the best deal with us. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 18, 2025

Nice people to work with for hassle free truck purchase. No high pressure sales and the best price on my new Chevy Silverado More

by jcjack.jj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a hassle-free experience purchasing your new Chevy Silverado at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing the best service without pressure, and your feedback means a lot to us. We look forward to assisting you again in the future! Enjoy your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2025

You did great. I hate filing these out. Tell your boss and mine to give us both a raise. More

by s.oates924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! We appreciate your support and enthusiasm for James Wood Chevrolet Buick GMC Decatur. Your kind words mean a lot, and we’ll be sure to pass on your suggestion. We look forward to serving you again in the future! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 17, 2025

The dealership was great and easy to work with. Everyone we worked with had great communication! More

by HDW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you found James Wood Chevrolet Buick GMC Decatur to be great and easy to work with. Our team prides itself on strong communication, and it's fantastic to know that you experienced this during your visit. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 17, 2025

First time visit, service advisor was very polite. Inside waiting area was very clean. Wait time was good. More

by PAULATYLEROWENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Paula! We’re thrilled to hear that your first visit to James Wood Chevrolet Buick GMC Decatur was a positive experience. It's great to know that our service advisor made a good impression and that you found our waiting area comfortable. We appreciate your feedback and hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

April 17, 2025

They were kind and caring throughout the whole trade process. The staff that helped me were very helpful and supportive. More

by bellboyrope32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your kind words about the team at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that you felt supported throughout the trade process. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 16, 2025

I have worked with James Wood for several years and the customer experience has been consistently excellent! They are my go to dealership for both sales and service. I recommend them to others for a top l More

by ksuwhites
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We truly appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur over the years. It's fantastic to hear you’ve had such excellent experiences with both our sales and service teams. Your recommendation means a lot to us! We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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