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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,583 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,583 reviews
May 30, 2025
Jennifer did an outstanding job managing and coordinating the repair. Made me feel comfortable that they could handle the extensive repair. They completed the repair on time. the repair. Made me feel comfortable that they could handle the extensive repair. They completed the repair on time. More
by TCROSSNO
Verified CustomerEmployees Worked With
May 30, 2025
I had great communication with Chris who helped my wife and I purchase a used car. The entire process was very easy and we were out the door pretty quickly. Would recommend this dealer based on pricing and and I purchase a used car. The entire process was very easy and we were out the door pretty quickly. Would recommend this dealer based on pricing and service. More
by ddstout23
Employees Worked With
May 30, 2025
Wonderful experience dealing with our sales man who made us feel welcomed. Very happy with our purchase and would recommend the dealership to anyone. us feel welcomed. Very happy with our purchase and would recommend the dealership to anyone. More
by rivastx82
Employees Worked With
May 30, 2025
I recommend James Wood Motors for purchasing a new vehicle and their service dept. They always take care of my car needs! I wouldn’t shop anywhere else! I have been a satisfied customer for many ye vehicle and their service dept. They always take care of my car needs! I wouldn’t shop anywhere else! I have been a satisfied customer for many years! Excellent customer service always! More
by JACQUIDUFFLEY
May 30, 2025
At one time before we were happy with the service but last time our service was very slow and communication was poor. We had 3 requests for service and let them know what we accepted and declined on lin last time our service was very slow and communication was poor. We had 3 requests for service and let them know what we accepted and declined on line thru their website. It took almost 3 weeks and I had to call about my car. Received a call from service manager later after I picked my car up and he told me he would check to see why it took so long never got a call back. No problem I’ll take it somewhere else. More
by BAXTERM1976
May 28, 2025
Everyone at the dealership is friendly and courteous. Would definitely buy again if the opportunity arises. Would definitely buy again if the opportunity arises. More
by overboosted311
Employees Worked With
May 28, 2025
It typically takes me several months to buy a vehicle and Clay Estes was the most patient sales reps I ran across. I shopped at least four other dealerships and did not receive any follow up compared to Clay Clay Estes was the most patient sales reps I ran across. I shopped at least four other dealerships and did not receive any follow up compared to Clay. Once I found the right truck Clay and Chad made the rest of the transaction very simple and even beat the rate I was pre approved for. More
by cramos76234
May 27, 2025
I have made multiple purchases from Cathy Spurgeon and the James Wood Dealership. They make a good combined car-buying experience. the James Wood Dealership. They make a good combined car-buying experience. More
by davenportbg
Employees Worked With
May 27, 2025
Very friendly and zero pressure. We enjoyed the experience and plan to buy more vehicles here in the future. We enjoyed the experience and plan to buy more vehicles here in the future. More
by jay_vanzandt
